Job Description
About Paystack
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses, from fast‑growing startups to large enterprises, use Paystack to power payments, including Xero, Qatar Airways and many more.
Founded in Nigeria and now active across multiple African markets, Paystack is backed by Stripe and is building the payments infrastructure that will power growth across the continent. In South Africa, we work with ambitious businesses across e‑commerce, fintech, retail, logistics, and digital services.
About the Role
The Business Development Lead will own Paystack’s Business Development and Account Management function in South Africa, with a primary focus on driving enterprise growth.
This is a senior leadership role. You will be the specialised subject matter expert for enterprise revenue in South Africa.
You will set the commercial strategy, build and lead a high‑performing team, and personally guide our most strategic opportunities and customer relationships. You will navigate complex, multi‑stakeholder sales cycles, translate Paystack’s evolving strategy into clear priorities for your function, and ensure that South African enterprises see Paystack as a trusted advisor, not just a vendor.
Lead the SA BD & Account Management functionDefine the strategy, operating model, and targets for winning, growing, and retaining South Africa’s most important customers. Translate company strategy into clear, actionable priorities and metrics for your team.
Build and lead a high‑performing teamHire, develop, and manage BD and Account Management managers and their teams. Set expectations, coach through complex deals, and create a culture of ownership, collaboration, and continuous learning.
Own enterprise pipeline and forecastDevise annual plans with clear segment, territory, and vertical focus. Maintain an accurate pipeline and forecast multiple quarters ahead, consistently hitting targets and earning trusted‑advisor status with customers and leadership.
Guide complex deal and account strategySupport managers on high‑stakes opportunities: multi‑product, multi‑stakeholder, and multi‑year deals. Help teams manage the sales cycle artfully, understanding which levers to pull to move deals forward while protecting Paystack’s long‑term interests.
Drive executive‑level customer engagementBuild and maintain relationships with C‑level executives (CFO, CTO, COO, CEO) at key accounts. Understand their business drivers deeply, shape mutually beneficial deal structures, and ensure Paystack is seen as a strategic partner.
Champion product & technical excellence in the fieldMaintain strong product and technical fluency (APIs, integrations, payments architecture) and ensure your team does the same. Use this knowledge to articulate customer requirements internally and to co‑create solutions with Product and Engineering.
Lead cross‑functional executionFrequently lead cross‑functional groups (Product, Engineering, Risk, Support, Legal, Finance) through difficult decisions and trade‑offs to unlock customer value, while upholding Paystack’s risk and compliance standards.
Model Paystack’s mission and valuesUse Paystack’s goals and values to guide decisions and communicate the “why” behind them. Help your org do the same, and motivate teams to deliver against our mission to accelerate commerce across Africa.
