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Account Manager - Ghana
Turaco
Posted 2 months agoAccra, Ghana
Location
Accra, Ghana
Job Type
Full-time
Experience
Senior
Deadline
July 31, 2026
Category
Sales
Job Description
The Account Manager is the steward of Turaco's partnerships in Ghana, responsible for nurturing relationships, driving growth within existing accounts, and ensuring every partner experiences exceptional value from our collaboration.
Identify opportunities to grow revenue within existing partnerships through product optimisation, cross-sell, and upsell
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Requirements
- Bachelor's degree in Business, Economics, Finance, or a related field
- 3–5 years of experience managing long-term B2B relationships, ideally in insurance, banking, or fintech
- Proven track record of growing existing partnerships and improving partner satisfaction
- Exceptional interpersonal and communication skills, able to engage C-suite executives and frontline teams
- Strong analytical and presentation ability, comfortable with data-driven storytelling
- Highly collaborative and comfortable working across diverse teams and market environments
Responsibilities
- Build deep, trusted relationships with partners at all levels, from senior executives to branch and field staff
- Serve as the primary liaison between Turaco and partners, ensuring smooth communication and consistent engagement
- Conduct regular check-ins, field visits, and partnership performance reviews
- Track and share monthly partner performance dashboards, including sign-ups, claims payments, and retention rates
- Work closely with Marketing, Customer Experience, and Operations teams to improve partner journeys
- Keep the commercial division informed of competitor activity and emerging trends in Ghana
- Represent Turaco at partner meetings, stakeholder forums, and industry events
