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Account Manager - Partnerships
MTN South Africa
Posted 4 months agoCape Town, South Africa
Location
Cape Town, South Africa
Job Type
Full-time
Experience
Mid-Level
Category
Sales & Business Development
Job Description
The role operates in a fast-moving telecommunications industry with constantly changing business requirements.
Minimum of 3 year Degree or Diploma in Commerce including Sales, Financial, Marketing or Communication or related field.
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Requirements
- At least 3 years of experience in the telecoms industry.
- Experience in Account Management is essential, preferably in fast moving industry.
- ICT/GSM experience is preferable.
- Minimum of 3 years experience in area of specialisation with experience in supervising others.
- Strong planning, analytical, negotiation and communication skills.
- Business acumen and presentation skills.
Responsibilities
- Monitor growth opportunities through competitor activity scanning and feedback to business on such opportunities.
- Recommend ways to exploit new opportunities to grow the business.
- Maintain thorough knowledge of commercial terms of agreements and manage and grow commercial relationships.
- Carry out commercial relationship obligations within allocated portfolio of accounts.
- Assist with the management and maintenance of account and promotional plans.
- Manage one or more allocated accounts in line with regional/channel strategy and macro-plans.
- Resolve escalated issues or escalate as appropriate.
- Implement innovative promotional activities in line with Marketing and channel objectives.
- Increase MTN's brand presence within the allocated portfolio of partner accounts.
- Provide input into forecasting of acquisition numbers, retention numbers and stock required.
- Liaise with relevant areas to ensure delivery of SLA for the assigned portfolio of accounts.
- Provide regular feedback on competitive threats and advice on product/service enhancement requirements.
- Build and maintain solid relationships with all stakeholders.
- Ensure all customer queries are attended to and resolved within agreed SLAs.
- Support and assist the Sales Manager with the implementation and management of operational and promotional plans within assigned partner accounts, ensuring effective delivery and support of strategy and macro-plans as defined by the Key Account Manager.
- Provide input into operational and promotional planning to ensure revenue growth within an allocated portfolio of partner accounts.
How to Apply
Apply through the MTN careers portal
