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T
Branch Supervisor
Takealot
Posted 5 months agoSouth Africa
Location
South Africa
Job Type
Full-time
Experience
Mid-Level
Category
Operations
Job Description
Takealot
Fulfilment
Solutions (TFS), a division of
Takealot
Online (RF) (Pty)
Ltd, is looking for a highly talented
Branch
Supervisor to join our team in
Mphumalang
Mbombela.
Join
Our
Mission at
Takealot
Fulfilment
Solutions | We
Are TFS Revolutionising e-commerce logistics in
South
Africa with cutting-edge technology and operational excellence.
We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who
We're
Looking
For: Innovative, ambitious individuals ready to shape the future of e-commerce logistics.
At TFS, "Uniquely
You" meets "Powerfully
Us", where your individuality strengthens our collective mission.
At TFS, your growth is our growth.
You'll be joining a team powered by
Takealot
Group's core values.
This position reports to the
Hub
Manager
It’s primary objectives therefore centres on timelines, efficiency and effectiveness of Drivers Managing the drivers and various systems so as to optimize delivery and reporting Ensuring that all reporting relating to various vehicles, last Mile and driving staff is done promptly, accurately and effectively.
Ensuring that the relevant chain of command is updated as soon as possible with any and all relevant information pertaining to the loading and delivery of parcels as well as any system issues encountered.
Ensuring that all operational imperatives are being upheld and that any current or potential blockers are raised quickly and effectively to the correct people.
Ensuring that any changes to deliveries that need to be affected by customers are
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Requirements
- Attributes required : Leadership Skills.
Responsibilities
- Ensuring that adequate staff are present and on duty for the daily tasks.
- Ensuring that staff are efficiently tasked and effectively deployed.
- Ensuring returned goods are collected from Customers and returned to the Returns Department with the correct paperwork.
- Ensuring that all queries relating to drivers and deliveries are quickly and effectively resolved.
- Ensure that all drivers and assistants are correctly dressed in all PPE issued.
- E.
- Ensure the effective and efficient management of drivers and delivery operations.
- Oversee all aspects of daily branch activities, including staff, vehicles, and system coordination.
- Maintain timely, accurate, and effective reporting for fleet, last-mile delivery, and driver performance.
- Ensure operational compliance with company procedures, safety standards, and customer service expectations.
- Drive productivity by optimizing resources, task allocation, and staff deployment.
- Safeguard company assets, stock, and ensure accurate returns handling and documentation.
- Lead and develop the team while enforcing discipline and performance standards.
- Promote a culture of excellence, accountability, and continuous improvement across the branch.
- Ensure that all Drivers sent onto the road have valid Drivers’ Licences and PDP’s Ensure that admin staff have access to all relevant data and detail regarding deliveries, staff clocking times, leave etc.
Benefits
- You'll be joining a team powered by Takealot Group's core values.
- A culture that celebrates individual uniqueness while championing the strength of togetherness.
- Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.
