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Business Operations Specialist

ALX Africa

Posted 6 months agoRemote, Africa

Location

Remote, Africa

Job Type

Full-time

Experience

Mid-Level

Category

Project Management

Job Description

Are you passionate about building systems, improving processes, and enabling teams to execute effectively? Would you describe yourself as highly organised, analytical, and quick to learn? Do you thrive in cross-functional environments where coordination, accountability, and attention to detail are critical? Does the opportunity to support operational excellence at ALX excite you? About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. Our impact thus far: 347k+ learners since 2021 257k youth in work 31k youth starting own ventures 60k youth in jobs created through entrepreneurship Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary As a Bus Specific Responsibilities Maintain and improve reporting routines, dashboards, and tracking tools to provide clear visibility into KPI performance and progress against targets.
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Requirements

  • Experience coordinating cross-functional reporting processes or operational workflows.
  • Strong analytical skills, with the ability to interpret data, track performance, and surface meaningful insights.
  • Ability to create data-driven reports and develop compelling, executive-ready presentations.
  • High attention to detail and a commitment to accuracy.
  • Strong proficiency in Google Workspace, especially Sheets, Slides, and Docs.
  • Skill Requirements - Preferred Background in operations, systems improvement, or process optimisation.
  • Experience working with distributed or global teams.
  • Experience working in fast-growing or scaling organisations.
  • Familiarity with business analytics, KPI tracking, and reporting frameworks.
  • Experience supporting planning cycles, business reviews, or leadership reporting.
  • Person Specification/Attributes Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
  • Humility: Openness to learning, seeking help when needed, and a focus on serving others.
  • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
  • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
  • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
  • This role requires strong self-management, proactive communication, and the ability to collaborat.

Responsibilities

  • Coordinate weekly and monthly reporting cycles across teams, ensuring timely and standardised inputs.
  • Prepare high-quality reports, presentations, and summary decks for sprint reviews, business reviews, and ExCo updates.
  • Support business review processes by consolidating inputs and ensuring clear, coherent materials for leadership.
  • Maintain issue and dependency logs, tracking ownership, follow-up actions, and resolution of key blockers.
  • Partner with cross-functional stakeholders to improve workflows, reporting quality, and operational efficiency.
  • Support special projects and continuous improvement initiatives across ALX.
  • Consolidate cross-functional updates into concise executive reports highlighting progress, risks, roadblocks, and decisions required.
  • Manage reporting trackers and performance leaderboards to strengthen accountability and execution discipline across teams.
  • Maintain the annual operational calendar, including reporting dea

Benefits

  • Fully remote position open to candidates across Africa
  • Full-time employment with ALX Africa, a leading pan-African tech education organisation
  • Opportunity to support operational excellence at one of Africa's fastest-growing education platforms

How to Apply

Apply directly on the ALX Africa careers portal. Complete the online application form and attach your CV/resume.

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