Business Process Analyst

takealot.com, a leading South African online retailer, is looking for a highly talented Business Process Analyst - Marketplace to join our Head Office in Cape Town. We are a young, dynamic, hyper-growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great. This position reports to: Finance Manager Purpose of this position: The Business Process Analyst: Marketplace Finance is a critical analytical role dedicated to driving continuous improvement and optimization across all financial processes within Takealot’s marketplace ecosystem. This position focuses on analyzing existing workflows, identifying inefficiencies, and implementing data-driven solutions to enhance financial visibility, strengtheninternal controls, ensure regulatory compliance, and proactively manage financial risks. The role requires strong analytical skills combined with process improvement expertise to support Takealot’s operational excellence and continued growth. Improvement • Conduct comprehensive analysis of existing financial processes across marketplace operations• Map current state workflows and identify bottlenecks, inefficiencies, and improvement opportunities• Design and implement optimized future state processes that reduce manual effort and increase accuracy• Develop detailed process documentation, standard operating procedures, and workflow diagrams• Lead process improvement initiatives and track implementation success through defined metrics• Collaborate with stakeholders to gather requirements and validate process enhancements Analysis & Insights• Analyze financial data to identify trends, patterns, and anomalies across marketplace operations• Create comprehensive reports and dashboards to provide visibility into financial performance• Develop and maintain KPIs and financial metrics to monitor process effectiveness• Conduct root cause analysis on financial discrepancies and operational issues• Provide data-driven recommendations to improve financial processes and decision-making• Support month-end and year-end financial analysis and reporting requirements Enhancement• Design and implement financial dashboards and reporting tools for real-time visibility• Develop automated reporting solutions to reduc