Hiring?Get matched with relevant candidates. Pay only when you hire.Request relevant candidates.
P
Collections Supervisor-Civil Servants Loans Product
Platinum Credit (U) Ltd
Posted 3 days agoMbale
Location
Mbale
Job Type
Full-time
Experience
entry
Deadline
September 1, 2026
Category
Other
Job Description
The overall job purpose: Recovering civil servant loans through loan booking, payments, and continuous
follow-up of non-performing accounts via calls and payroll resubmissions to ensure efficient collections and
good customer service.
ProGigFinder Press
Fifty silent applications, or one that lands.
Pick any job above and pay $1.49 with MoMo or Card. In about 60 seconds you get a CV written for that role, using relevant terms and a structure recruiters can scan quickly.
Get my CV for this job: $1.49
Requirements
- Degree in a relevant field.
- Excellent Computer knowledge.
- Excellent numerical and analytical skills.
- Excellent interpersonal and communication skills.
Responsibilities
- Enforce the implementation of the Delinquency Escalation Process on every delinquent account.
- Effect loans on payroll by following up with the branches on data capture and availability of all necessary documents to support the process.
- Collect and submit deduction schedules on a monthly basis to enable reconciliation and posting of payments in a timely manner.
- Identify accounts that have not received a payment and cause for the payment to be made by the vote or customer.
- Identify accounts that are due for re-issuing and cause for the same.
- Identify accounts that are deceased and claim the balances from the Insurance company within 30 days.
- Monitor all the active accounts through manual counterchecking with the physical schedules to
- ensure that all disbursed loans receive a receipt to improve on performance and attain the departmental set objective on collection efficiency.
- Monitor and follow up on Non-Performing Loans to confirm reasons for non-performance from the employer and influence management decision making.
- Prepare and ensure all feedback from the employer is captured in the system for future reference and
- analysis reports preparation.
