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Coordinator Content - Local Shops MENA

Delivery Hero

Posted 4 months agoMaadi, Egypt

Location

Maadi, Egypt

Job Type

Full-time

Experience

Mid-Level

Category

Operations

Job Description

Job Description To focus on growing our Local shops Business which is the region’s first cloud store concept offering 30-minute delivery of quick commerce items & e-groceries at hypermarket prices. What's in your plate? ● Populating and proposing content for the product Catalogs on the Talabat app ● Participating in the identification and correction of Catalog errors; investigating Catalog related complaints ● Enhancing the vendor front page through various merchandising methods. ● Creating reports regarding work received and work performed ● Resolving problems that appear on the supply chain and help improve inventory health. ● Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes ● Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met ● Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions ● Flag any updates received from stakeholders on process to Lead/Manager ● Participate in process related meetings/calls.
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Responsibilities

  • What did we order?
  • ● 1 – 2 years of work experience or background in innovative business operations processes is considered an
  • advantage.
  • ● Upper Intermediate written and oral communication skills in English & Arabic
  • ● Good working knowledge of MS Office; MS Excel proficiency is an advantage
  • ● Very good knowledge and experience in internet navigation and research – finding information about large
  • amounts of data in a timely manner.
  • ● Multitask in a fast paced environment
  • ● Operate in the system with the speed and accuracy necessary to meet departmental standards
  • ● Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution
  • ● Maintain composure in critical situations and communicate clearly with both internal and external customers.
  • ● Salesforce is experience is a plus.