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D
Coordinator Content - Local Shops MENA
Delivery Hero
Posted 4 months agoMaadi, Egypt
Location
Maadi, Egypt
Job Type
Full-time
Experience
Mid-Level
Category
Operations
Job Description
Job Description
To focus on growing our Local shops Business which is the region’s first cloud store concept offering 30-minute delivery of quick commerce items & e-groceries at hypermarket prices.
What's in your plate?
● Populating and proposing content for the product Catalogs on the Talabat app
● Participating in the identification and correction of Catalog errors; investigating Catalog related complaints
● Enhancing the vendor front page through various merchandising methods.
● Creating reports regarding work received and work performed
● Resolving problems that appear on the supply chain and help improve inventory health.
● Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes
● Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
● Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions
● Flag any updates received from stakeholders on process to Lead/Manager
● Participate in process related meetings/calls.
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Responsibilities
- What did we order?
- ● 1 – 2 years of work experience or background in innovative business operations processes is considered an
- advantage.
- ● Upper Intermediate written and oral communication skills in English & Arabic
- ● Good working knowledge of MS Office; MS Excel proficiency is an advantage
- ● Very good knowledge and experience in internet navigation and research – finding information about large
- amounts of data in a timely manner.
- ● Multitask in a fast paced environment
- ● Operate in the system with the speed and accuracy necessary to meet departmental standards
- ● Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution
- ● Maintain composure in critical situations and communicate clearly with both internal and external customers.
- ● Salesforce is experience is a plus.