Job Description
Who is PawaPay
PawaPay is a pan-African fintech enabling local payment channels used by the mass market to both local and international merchants. We operate in a highly regulated, partner-driven environment and are in scale-up mode, with ambitious growth plans across multiple African markets.
Our vision is to simplify business for companies and consumers in Africa and we do that by ensuring that payments simply work, at scale, despite fragmentation and complexity that exists on the Continent.
Through our payments API we already facilitate over 4 million transactions a day across 20 countries in Sub-Saharan Africa. We are the largest PSP on the Continent for the processing of mobile money payments, and have positioned ourselves well to lead the payment space as it grows over the next decade.
At PawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia.
What is the role?
As the Country Director at pawaPay, you will lead the company’s operations and partner relationships within DRC.
This role combines relationship management, business development execution, and operational oversight with core governance duties. You will support the execution of Group strategy locally, helping identify growth opportunities while ensuring that pawaPay delivers exceptional service levels and strong partner performance in the market.
You will work closely with cross-functional teams across Product, Sales, Operations, Compliance, Finance, and Legal, ensuring effective coordination and a seamless experience for our partners.
This position requires a proactive, strategic, and highly organised leader with excellent stakeholder management capability and a deep understanding of the mobile money and fintech ecosystem in Africa.
This role is open to applicants based in the Democratic Republic of Congo (DRC) only. Applications must be submitted in English.
You’ll be particularly well suited to the role if you have:
Why PawaPay?
Help improve financial access in Africa
Being part of an amazing team that shapes company’s culture as a great place to be
An ambitious, talented, and diverse team who always has your back
We grow fast, and you will grow fast with us
Competitive remuneration
35 days of paid leave per year (inclusive of public holidays) and more.
5+ years of experience in stakeholder management, business development, regulatory liaison, or operational leadership within fintech, mobile money, telecoms, or financial services.
Proven experience managing senior external stakeholders, including regulators, mobile network operators, and banks.
Bachelor’s degree in Business Administration, Finance, Economics, or a related field (MBA preferred).
Strong understanding of the African payments industry.
Demonstrated experience leading cross-functional initiatives and coordinating multiple internal teams.
Excellent relationship-building skills, with strong communication, negotiation, and problem-solving abilities.
Ability to work under pressure, multitask effectively, and maintain high responsiveness.
Fluency in English; and local languages spoken in DRC
High integrity, strong organisational skills, and a proactive, “ownership-driven” mindset.
Ability to travel regularly to partner offices, regulators, or occasional cross-border events.
