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Data Entry Officer (Lagos)
Moniepoint
Posted 3 months agoLagos, Nigeria
Location
Lagos, Nigeria
Job Type
Full-time
Experience
Mid-Level
Category
Operations
Job Description
Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, Moniepoint processed $182 billion and is Nigeria's largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.
Input, update, and maintain merchant data including product catalogues, SKUs, pricing, inventory levels, and customer profiles
Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines
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Requirements
- 1-3 years in data entry, data operations, or a similar role, preferably in SaaS, retail tech, or fintech
- Exceptional attention to detail with a track record of high accuracy across large data volumes
- Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas)
- Familiarity with CRM platforms or POS/back-office SaaS tools
- Strong organisational skills with the ability to manage multiple projects simultaneously
- Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context preferred
- Candidate should be based in Lekki, Ikeja, or Ajah (Lagos)
Responsibilities
- Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload
- Ensure all records adhere to Moniebook's data standards and naming conventions
- Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps
- Conduct checks to identify and correct errors, duplicates, or outdated records
- Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency
- Flag and document data anomalies and route them to the appropriate team for resolution
- Maintain accurate records of data entry activities, import logs, and correction history in the CRM
- Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows
