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Digital Health Systems Documentation and Mapping Consultant

Resolve to Save Lives

Posted 3 months agoAddis Ababa, Ethiopia

Location

Addis Ababa, Ethiopia

Job Type

Full-time

Experience

Mid-Level

Category

Healthcare

Job Description

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. The Prevent Epidemics (PE) team at RTSL partners with governments to strengthen key aspects of their health security systems and elevate those lessons globally. Must have a registered business license to operate as a consultant in Ethiopia, or be willing to get one before the contract is signed. Ethiopia’s Public Health Emergency Management (PHEM) system is mandated to ensure timely detection, reporting, and response to public health threats. Over recent years, multiple digital surveillance platforms including ePHEM, DHIS2, Point of Entry (PoE) systems, the Travelers’ Health Declaration Tracking Portal, and analytics dashboards have been deployed to strengthen real-time data flow and multi-sector coordination. As the digital ecosystem expands, comprehensive, harmonized, and user-friendly system documentation is essential to ensure proper utilization, sustainability, and operational consistency across all levels of the public health system. The Consultant will develop integrated documentation that captures configuration, workflows, procedures, and interoperability mechanisms among these digital PHEM platforms.
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Requirements

  • Master’s degree in computer science, Information Systems, Health Informatics, Software Engineering, or a closely related field.
  • Minimum of 5 years of progressive experience in software, systems, or digital platform documentation, including the development of technical documentation, system configuration guides, SOPs, and user manuals for complex information systems.
  • Demonstrated experience documenting enterprise or multi-module digital systems, including workflows, data models, metadata, system configurations, and interoperability/data exchange processes.
  • Experience documenting or working with APIs, system integrations, data standards (e.g., ICD-10, HL7, FHIR), and structured metadata (e.g., JSON, XML, or similar).
  • Proficiency using documentation and visualization tools such as Confluence, Google Workspace, GitHub Wiki, Draw.io, Lucidchart, Visio, or similar.
  • Experience working with government health information systems or public health institutions is a plus.

Responsibilities

  • Map and document surveillance workflows, data models, and system structures across ePHEM, DHIS2, PoE digital tools, and the Surveillance Data Analytics Portal.
  • Develop system configuration and metadata documentation for DHIS2, ePHEM, and PoE digital platforms.
  • Support the documentation of configuration for DHIS2 aggregate and tracker data models aligned with national surveillance requirements.
  • Document data exchange workflows and interoperability specifications between integrated systems.
  • Produce SOPs and workflow guides for integrated digital surveillance operations.
  • Develop user guidance for data entry, validation, reporting, and system maintenance.
  • Document role-based access controls, user roles, and account management