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Digital Trust Leader

SGS

Posted 4 months agoJOHANNESBURG, South Africa

Location

JOHANNESBURG, South Africa

Job Type

Full-time

Experience

Mid-Level

Category

Technology

Job Description

Depending on size of the business, can be the P&L owner for the Digital Trust Assurance P&L In accordance with the Global team, devise a commercial strategy and business plan to grow global products. Professional qualifications or experience equivalent to a university degree in a relevant field, with a focus on demonstrated skills and results. Demonstrated knowledge and interest in digital trust, with a strong commitment to continuous learning and professional development. Effective communication across all organizational levels, with the ability to engage with senior management, technical, and commercial teams.
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Responsibilities

  • Oversee the selection and qualification of local digital trust resources (auditors, specialized sales, etc…), collaborating with global technical leadership to ensure adherence to SGS standards and practices.
  • Ensure proper induction, support, promotion, and ongoing development of personnel involved in digital trust assurance activities is in place.
  • Serve as the focal point of contact in the affiliate for technical and commercial queries related to digital trust, escalating complex issues to the global team.
  • Oversee the Digital Trust (DT) pipeline, ensuring a robust and sustainable stream of projects and initiatives that align with strategic goals.
  • Develop partnerships to enhance the value and reach of SGS's digital trust services.
  • Maintain a positive customer experience by ensuring effective response to feedback and driving service improvements.
  • Serve as the local sponsor for SGS's digital trust portfolio, leading business development and accountable for technical and commercial activities in respective affiliates.
  • Align local strategies with global digital trust initiatives, maintaining effective communication and collaboration between the global team and local affiliates.
  • Ensure proper implement of processes and procedures related to digital trust, such as information security, AI, and privacy.
  • Guide local affiliates in delivering services aligned with global standards and operational efficiencies.
  • Foster strong relationships with scheme owners, local organizations, and other entities for advocacy, representing SGS in relevant committees and contexts.
  • Be accountable for delivering the commercial plan to achieve aggressive growth targets and maintain high levels of profitability.
  • Cultivate a deep understanding of customer and market needs and maintain a pu

Benefits

  • A leader with the capability to influence and guide teams at various organizational levels.
  • Proficiency in English
  • Experience in a global matrix organization and comfort with virtual and cross-cultural communication.
  • Understanding of the information security sector, accreditation requirements, and risk management principles.
  • Proven skills in change management, project management, negotiation, and persuasion.
  • Strong organizational skills and the ability to adapt and align local actions with global objectives