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Director of Community
ALX Africa
Posted 3 months agoRemote
Location
Remote
Job Type
Full-time
Experience
Senior
Category
Sales & Business Development
Job Description
Do you have experience building and scaling vibrant communities that bring people together around shared goals and opportunities? Have you led strategies that connect learners, alumni, or professionals into meaningful networks that drive engagement and long-term impact? Are you someone who understands that great communities are built through authentic relationships, not just events and programs? Do you enjoy designing systems, frameworks, and experiences that enable communities to thrive across multiple regions and markets? Are you excited about the idea of helping build one of the most powerful professional communities for emerging
African talent? If so, this might just be the role for you.
About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of
Africa's digital future.
Formerly part of
Sand
Tech
Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes.
Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders.
By 2030, we aim to empower 2 million
Africans to secure sustainable tech careers.
With hubs in 8 cities across
Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors.
Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry.
Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.
We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future.
Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
Building a lifelong, impactful community of tech pro
Specific Responsibilities Community Strategy & Ecosystem Development Define and lead the continental community strategy connecting ALX learners and alumni across Africa.
Community Experience Oversee the Community Experience team responsible for designing meaningful experiences for learners and alumni.
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Requirements
- Demonstrated experience personally managing or growing communities before transitioning into leadership roles.
- Deep passion for community building and strong intuition for authentic engagement.
- Experience designing scalable community programs across multiple regions or markets.
- Proven leadership managing teams responsible for engagement, member experience, or ecosystem development.
- Strong strategic thinking combined with the ability to translate vision into operational systems.
- Experience in education, technology, professional networks, or mission-driven ecosystems is highly preferred.
- Person Specification/Attributes Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
- Humility: Openness to learning, seeking help when needed, and a focus on serving others.
- Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
- Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
- Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
- You believe deeply in the power of community to change lives.
- You have built communities yourself and understand the nuances of engagement.
- You think about community as a network of relationships and opportunities - not just events.
- You enjoy connecting people and creating environments where they support each other’s growth.
- You can move between big-picture strategy and the realities of how communities operate.
Responsibilities
- Partner with regional teams to enable community activation in both existing and emerging markets.
- Develop scalable frameworks, playbooks, and systems that support regional teams in building strong local communities.
- Build strategies that enable community engagement both online and in-person across the continent.
- Position the ALX community as a key driver of learner recruitment through referrals and advocacy.
- Define experience standards and strategic frameworks that regional teams use to run local community initiatives.
- Support regional teams in delivering high-quality community events and engagement opportunities.
- Design select flagship experiences that connect learners and alumni across markets.
- Track and evaluate engagement across regions to measure the effectiveness of community initiatives.
- Rewards & Recognition Lead the Rewards & Recognition function that incentivizes participation across the ALX ecosystem.
- Identify partnerships that strengthen the rewards ecosystem and expand available benefits.
- Use rewards and recognition to drive sustained engagement across the community.
- Alumni Relations Lead the Alumni Relations team responsible for maintaining long-term relationships with ALX graduates.
- Develop scalable strategies for alumni relationship management and engagement.
- Ensure alumni relationship managers maintain consistent and meaningful touchpoints with graduates.
- Connect alumni with career oppor.
- Oversee the evolution of the ALX rewards experience where learners and alumni earn points through meaningful engagement.
- Ensure the rewards ecosystem delivers meaningful value through redeemable b
Benefits
- Senior leadership role reporting to the COO at one of Africa's most impactful organisations
- Opportunity to shape the professional future of hundreds of thousands of African tech graduates
- Fully remote with continental scope and impact
How to Apply
Apply via the ALX Africa careers portal. Provide responses to all required application questions.
