Director, People Business Partner

Job Description

Requirements

• Qualifications 10+ years of progressive HR experience, with at least 5 years in a senior HRBP or leadership role supporting Product, Technology, or Commercial business lines.
• Proven experience leading People Business Partnership teams across complex, high-growth or innovation-driven environments (banking, fintech, or technology sectors preferred)
• Expertise in organization design, workforce planning, and leadership development.
• Demonstrated success collaborating with COEs and executive stakeholders to deliver integrated people solutions.
• Strong business acumen, analytical capability, and executive presence.
• Preferred Qualifications Experience leading people partnership within product-led, technology-enabled organizations.
• Deep understanding of digital business models, agile structures, and cross-functional teaming dynamics.
• Professional certification (CIPM, CIPD, SHRM-SCP, SPHRi) or equivalent is an added advantage.
• About You You’re a business-minded people leader who thrives where innovation meets structure.
• You understand how Product, Engineering, and Channel teams create value — and how to build the systems, capability, and culture that sustain that value.
• You’re a connector — linking strategy, people, and performance through clarity, empathy, and precision.
• You balance strategic foresight with operational discipline, ensuring people initiatives land effectively and deliver measurable impact.
• You lead through influence — building trust with executives, inspiring your team, and creating alignment across COEs and business functions.
• Above all, you are passionate about enabling growth through people — transforming leadership, culture, and capability into the bank’s competitive advantage.
• What Success Looks Like You are recognized by Product, Engineering, and Channels executives as a strategic partner whose people insights directly shape divisional strategy and delivery.
• Organizational design and workforce planning across these divisions are optimized — enabling fast.

Responsibilities

• Key Responsibilities Partner with divisional executives and business heads within Product, Engineering, and Channels to design and implement people strategies that drive innovation, scalability, and customer impact.
• Lead and develop a team of senior PBPs and managers, ensuring consistent delivery quality, strategic advisory capability, and alignment of all people interventions within your portfolio.
• Collaborate with COEs to co-create and deploy enterprise people initiatives that address talent, performance, and culture needs specific to Product and Channel environments.
• Drive organizational design and workforce strategy for technical, commercial, and go-to-market teams — ensuring optimal structure, role clarity, and succession pipelines that support business growth.
• Leverage people analytics and workforce insights to anticipate skills shifts, retention risks, and performance trends — presenting actionable recommendations to divisional and executive leadership.
• Champion leadership effectiveness and cultural alignment, enabling Product and Channels leaders to build high-performing, collaborative, and customer-obsessed teams.
• Serve as a trusted advisor to the leadership of the People Business Partnership function, contributing thought leadership to the evolution of the bank’s Partnership model and the enterprise people strategy.

Benefits

• Competitive compensation and benefits package
• Opportunity to work at Africa's fastest-growing fintech
• Inclusive and collaborative team culture