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FIT Reservations Agent

Accor Hotels

Posted 4 months agoCape Town, South Africa

Location

Cape Town, South Africa

Job Type

Full-time

Experience

Mid-Level

Category

Technology

Job Description

Respond to communications from guests via email, telephone and any other external platforms. Create and maintain reservations, guest, and company profiles, sending of confirmation letters, requests, cancellations, and modifications and perform in a prompt and professional manner. Assisting with any other duties that might requested by senior management within the scope of this role. Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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Requirements

  • Minimum Matric (grade12)
  • Previous experience in the hotel industry
  • Knowledge in Reservations