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M
Fraud Manager - West Africa
M-KOPA
Posted 5 months agoNigeria
Location
Nigeria
Job Type
Full-time
Experience
Senior
Category
Legal & Compliance
Job Description
M-KOPA is looking for a
Fraud
Manager - West
Africa to join our
Fraud team as we scale up and drive digital and financial inclusion across our markets.
As Fraud
Manager, you will own the full cycle of consumer fraud risk management from establishing prevention systems and processes, to leading analytical detection and diagnosis of fraud events, to directing investigations and criminal proceedings, to implementing mitigation measures.
This hybrid role is based in
Nigeria and reports to the
Global
Fraud
Manager.
Lead and manage a team of field investigators and data analysts in prevention, detection, investigation, and mitigation of fraudulent activities
Considerable experience in fraud risk prevention and detection through fraud management, fraud analytics, internal audit, forensic investigations, or criminal justice in banking, payment, FinTech, or related sectors
Advanced analytical capability with proficiency in Excel, PowerPoint, Word, SharePoint, and Power BI or data visualization systems
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Requirements
- Bachelor's degree in Criminology or a related field
- Certified Fraud Examiner (CFE) credential or comparable fraud-related certification
- Strong comfort with data, analytical thinking, causal diagnosis, and trend interpretation
- Ability to manage field-based operational teams and desk-based analytical resources
- Strong background in cost-effective decision-making including ROI analysis and KPI monitoring
- Understanding of criminal justice systems and ability to manage stakeholder engagement across diverse audiences
Responsibilities
- Develop and maintain fraud prevention and management policies and processes
- Lead end-to-end standardization of fraud risk identification and detection processes
- Assess fraud risk scenarios and design detection solutions integrating technologies and management expertise
- Manage KPIs and drive accountability for cost-effective achievement of team objectives
- Initiate new prevention and detection initiatives based on emerging fraud trends
- Build and maintain detection systems, collaborating with Product and Technology teams
- Develop country-wide fraud policies and manage large portfolio of investigation and assurance engagements
- Create a culture of fraud awareness across M-KOPA
- Collaborate with Legal, Internal Audit, and Product teams
Benefits
- Work at one of Africa's fastest growing fintechs recognized by Financial Times (2022–2025)
- Hybrid work model with exposure to international teams across UK, Europe and Africa
- Diverse development programs and coaching partnerships
- Opportunity to protect financial access for 7 million customers across Africa
- Impactful role at the intersection of fintech and financial inclusion
How to Apply
Apply through the M-KOPA careers portal.
