General Manager // In-Market Operations

Job Description

Responsibilities

• You will:
• In coordination with the Chief: Product & Payments Partnerships and the GNM leadership team, set the country strategy for our African operating markets, aligned to, and integrated with, the overall JUMO mission and JUMO GNM strategy.
• Support internal teams in driving strategic engagements with existing and potential partners. Counterparties include:
• Capital providers such as Tier 1 FSPs, MFIs, Debt, Government and Development funds.
• Lead commercial negotiations and escalations with partners.
• MNOs, wallet providers, affiliates, and other consumer network partners.
• Government, Central Bank, and other regulatory and industry bodies.
• Leverage your existing networks, identifying key influencers, and initiating engagements to build strong partnerships that are mutually beneficial.
• Drive overall performance by maximising the value of each JUMO ecosystem and identifying and capitalising on new opportunities, partnerships and industry trends.
• Be responsible for aligning the local in-country strategies with the GNM strategy, as well as helping to lead project teams to develop products and/or business models to be deployed.
• Hold accountability for operational effectiveness of in-country teams and ensure in-market cohesion.
• You will need:
• 10 - 15 years of experience as a senior leader in Digital Finance, across both Operations and Relationship management.
• Strong key stakeholder engagement skills across all levels.
• An established network in private, public and government sectors across African markets; regulatory knowledge and experience are important.
• Strong commercial and business acumen, particularly someone that can easily operate across a number of disciplines and has the ability to think about all aspects of the business.
• Africa cross-border and international experience.
• Capabilities:
• Ability to manage complex relationships at Executive level.
• Intellect and judgement
• Resourceful and execution-oriented: take full ownership - ability to work independently and to make it happen, will do everything it takes to get it done
• Understands how big organisations work, but is able to work in a small, agile and fast paced environment
• Ability to break down complex challenges into measurable work streams and to lead the delivery
• A self-starter, able to make the right calls and escalate only when necessary.
• Leadership experience: ability to build teams, provide thought leadership, enabling and motivating team members to maximise productivity, performance and enhance overall professional growth.
• Strong communication skills: communicate in a professional and authentic manner that promotes transparency, accessibility, and high performance.
• Personal effectiveness: exceptional planning and organization. Establish effective habits and practices that ensure you are productive, involved, and delivering optimally.
• You will love:
• Collaborating with smart, engaging people in an inspiring work environment
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead
• A stack of leading-edge technologies