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General Manager - Transport and OSS Tools. Group Technology

MTN

Posted 3 months agoJohannesburg, South Africa

Location

Johannesburg, South Africa

Job Type

Full-time

Experience

Senior

Category

Telecommunications

Job Description

The General Manager - Transport & OSS tools is responsible to provide Group wide leadership and innovation in the Planning, design and optimisation of a sustainable and future-proof Transport network and drive transport network topology and architecture to support 5G, MEC, VNF, etc. in line with defined business objectives. The role will lead all aspects of Transport and OSS product and strategy development, from roadmap creation to delivery to market. The General Manager is also responsible to ensure element management systems and Group Technology Tools are planned, integrated and optimised to meet business requirements. This role is accountable for designing and governing AN Level 4 architectures—intent-based orchestration with closed-loop assurance—and embedding AI (AIOps/MLOps) across Transport & OSS domains. Success is measured by closed-loop autonomy rates, MTTR/MTTD reduction through AI, zero-touch change velocity, ODA/Open API conformance, and financial value realization (opex savings and avoided capex). MTN’s heightened focus on digitalization for adjacent revenue streams and enhancing efficiency poses a great growth opportunity for the organisation. This has introduced with it the deployment of various technologies including, amongst others, API platforms, AI, cloud and IoT. The Group’s Technology function must therefore ensure the successful delivery in context of:- Rapidly changing ICT environment- The geographic complexity of MTN’s foot print across Africa and the Middle East- Management of executive and local shareholder expectations across all OpCos and Platform businesses- Achievement of top quartile operating efficiency and effectiveness through scale and common processes- Driving growth through business intelligence and standardization to maximize business impact- Management of customer and supplier expectations - Enhance MTN position as a leading network and system provider- Constant dynamics and local challenges in the economic, regulatory and le
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Requirements

  • Education:
  • Minimum 4-year Academic Degree with Honours (B Eng. / BSc Degree Preferred)
  • MBA / Masters advantageous
  • English, French and Arabic (as advantage)
  • Relevant certification/accreditation/membership with professional body as required for role
  • Experience:
  • Minimum 5 years of Senior Management Experience
  • Minimum 5 years relevant sector/industry/area of specialisation
  • Minimum 5 years experience in Network Design & Planning / Transport / OSS Tools
  • Work across diverse cultures and geographies
  • Proven track record of business improvement and strategy development
  • Competencies:
  • Business Acumen, Problem Solving, Information processing, Influencing others
  • Data interpretation, Judgement, Continuous improvement, Reporting
  • Get it done, Communication, Innovative, Agile, Accountable
  • Other:
  • Regional and international travel

Responsibilities

  • The General Manager: Transport & OSS tools will be accountable to achieve the following objectives:
  • Define overall department’s objectives, strategy and priorities, including building the team to deliver them
  • Plan and manage department budget, capex and opex
  • Prepare periodic performance reviews of industry competitor benchmark to CTIO
  • Provide guidance and oversight for all OpCos during Annual business planning process
  • Research, define and suggest transport technologies and innovations that will be relevant for MTN within the future.
  • Drive transport network topology and architecture to support 5G, MEC, VNF, etc.
  • Plan and orchestrate open and virtualised transport network architecture across the OpCos
  • Drive next generation OSS network typology and architecture to support Fixed, Mobile, MEC, VNF, etc.
  • End to end design of next generation transport services, capacity planning, performance monitoring
  • Handle network transformation from legacy to seamless IP&MPLS (and SD-WAN) network
  • Orchestrate cross-functional SD-WAN strategy and lead technical implementation
  • Develop Segment Routing strategies to simplify routing protocols, router complexity and O&M challenges.
  • Develop and evolve MTN's Transport roadmap in line with the future network vision
  • Assist and support OpCos with alignmen
  • Drive continuous evolution and refresh of MW technologies to ensure latency optimization and best-case network performance
  • Perform transport operational management optimisations, applying automation, artificial intelligence and machine learning tools to evaluate and improve performance
  • Define, order and operationally manage all E2E services spanning all elements of connectivity and colocation of the network, from cell sites to edge, as well as local, regional and national data centres in both p

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