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M
Head, Business Management
M-KOPA
Posted 3 months agoKampala, Uganda
Location
Kampala, Uganda
Job Type
Full-time
Experience
Senior
Category
Operations & Management
Job Description
M-KOPA is looking for a
Head of
Business
Management to join their
General
Management
Team in
Uganda as the company scales up and drives digital and financial inclusion across
African markets.
The
Head of
Business
Management serves as a senior strategic partner to the
General
Manager and departmental leaders, driving business transformation across all key functions.
This senior leadership role combines strategic oversight with hands-on operational expertise, leading high-impact transformation initiatives while serving as an incubator for new business lines and verticals.
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Requirements
- Bachelor's degree in Business Administration, Operations, Project Management, or related field
- 7–10 years of progressive experience in senior management, transformation, or general management roles
- Strong background in business intelligence, analytics, and data-driven decision making
- Proven track record leading large-scale business transformation and operational excellence initiatives
- Experience in new business development, product incubation, or strategic project management
- Track record of driving results in fast-paced, customer-centric environments
- Excellent communication and leadership skills
- Senior-level strategic thinking with strong execution capabilities
- Executive presence and ability to influence and lead at all organizational levels
- Advanced commercial acumen and business development expertise
Responsibilities
- Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects
- Manage local business relationships including MNOs, OEMs, and Retention DFS that are revenue drivers
- Monitor marketing performance and ensure alignment with acquisition and retention objectives
- Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights
- Partner with department heads to design and implement solutions for operational challenges and performance optimization
- Lead analytics and pricing optimization strategies to drive revenue management
- Provide interim senior leadership during transitions, organizational changes, or strategic pivots
- Drive cross-functional operational excellence and business transformation initiatives
- Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks
- Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Centre of Excellence
Benefits
- Senior leadership role at one of Africa's fastest growing companies (Financial Times 2022–2025)
- TIME100 Most Influential Companies in the World 2023 and 2024
- Opportunity to shape strategy and drive impact across Uganda operations
- Career development programs, coaching partnerships, and on-the-job training
- Purpose-driven work advancing digital and financial inclusion across Africa
How to Apply
Apply through the M-KOPA careers portal.
