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Z

Head of Marketing & Communications, Africa

Zipline

Posted 4 months agoNairobi, Kenya

Location

Nairobi, Kenya

Job Type

Full-time

Experience

Senior

Category

Marketing, Design & Communications

Job Description

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. Zipline is looking for a Head of Marketing & Communications for Africa — a strategic leader who can set and drive an ambitious communications vision while also rolling up their sleeves to execute in a fast-paced, high-growth, resource-constrained environment. You will serve as a critical member of the Africa leadership team and a thought partner to senior executives. This role spans in-country marketing, external communica
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Responsibilities

  • Lead in-country marketing strategies that support sales, utilization, adoption, and community engagement.
  • Leverage Zipline’s unique assets to create visibility, community connection, and brand resonance.
  • Design cost-effective, locally relevant activations aligned to business outcomes.
  • Own Zipline Africa’s external communications strategy across all markets.
  • Lead media relations, crisis communications, thought leadership, and proactive storytelling.
  • Build and maintain relationships with journalists, industry groups, partners, and government stakeholders.
  • Develop compelling narratives that communicate Zipline’s impact, innovation, and mission.
  • Oversee press releases, media briefings, speaking engagements, conferences, and signature events.
  • Drive internal communications for Africa, ensuring clarity, alignment, and visibility for key initiatives.
  • Ensure communication systems scale across countries and teams.
  • Develop messaging, presentations, briefing materials, and talking points.
  • Ensure leaders communicate with clarity, alignment to global priorities, and cultural sensitivity across markets.
  • Serve as a trusted advisor to the Africa leadership team.
  • Partner closely with global communications while tailoring strategy to Africa’s unique context.
  • Influence decision-making, challenge assumptions, and articulate the communications implications of business choices.
  • Build and lead a small yet mighty in-house team
  • 8 years of relevant professional experience and at least 2-3 years build
  • Identify and pursue strategic collaborations (e.g., corporate partnerships, public-sector campaigns, health initiatives).
  • Partner with Africa leadership to craft messages for All Hands, org-wide updates, and internal moments that build culture.
  • Prepare senior executives (including regional leadership) for key speeches, media opportunities, and strategic conversations.
  • Build and manage agency relationships (PR, digital, creative) and leverage them efficiently in a resource-constrained environmen