Hub Community & Operations Intern

Are you passionate about supporting learners throughout their educational journey;from enrollment to graduation? Do you have exceptional communication and storytelling skills that help you engage and motivate learners? Are you naturally curious, with an analytical mindset that allows you to track learner progress, interpret data, and share valuable insights to improve learner outcomes? Do you have experience creating and delivering engaging content and communications across multiple channels to build a thriving learning community? Are you excited about helping learners unlock their potential as part of ALX’s mission to develop exceptional global talent? If this sounds like you, then you might be the perfect fit for our Learning Team Intern role in Kenya. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world Skill Requirements - Essential Strong verbal and written communication skills Ability to engage and motivate learners from diverse backgrounds Excellent organizational skills and attention to detail Problem-solving mindset with the ability to work independently and collaboratively Proficiency with common digital tools (Google Workspace, Slack, Zoom, etc.) Data analysis skills to interpret learner attendance and progress report Skill Requirements - Preferable Previous experience in education supp