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Junior Client Performance & Analytics
Scangroup (WPP)
Posted 4 months agoKenya
Location
Kenya
Job Type
Full-time
Experience
Entry-Level
Category
Operations
Job Description
We are seeking a Junior Client Performance & Analytics to own end-to-end client performance management, analytics oversight, dashboard governance, and insight delivery across our CRM performance and Marketing Intelligence platforms. This role consolidates client success management, performance reporting, dashboard customization, and advanced marketing analytics into a single accountable position.
Ogilvy Africa is the largest network agency on the continent catering to 40 countries with a team of ~900 people across Central, East and West Africa. Headquartered in Nairobi - Kenya, Ogilvy Africa manages a portfolio of over 100 brands for clients such as AB Inbev, Airtel, Africa CDC, Bill & Melinda Gates, Coca-Cola, Diageo, Distell, Equity Bank, Exxon Mobil, Kenya Airways, Mastercard Foundation, Mondelez, NCBA, Nestle, Philips, PWC, SAB Miller, Sanlam, Standard Chartered, Total, Tullow, UNICEF, Unilever, Visa, Vodafone and WWF amongst others.
We offer services across the full spectrum of marketing domains including advertising (on and offline), Customer Engagement & Commerce, Digital Transformation, Shopper Marketing, Media, PR & Influence; all under one unified setup. We’ve also created proprietary marketing products in areas such as real-time marketing, social intelligence, virtual experiences, influencer management, e-commerce enablement and content hubs. Fuelled by the holy trinity of content, data and technology; Ogilvy Africa strives to be the best-practice agency model, for Developing & Emerging markets.
In our 20+ years in Africa, we have won the highest number of regional and global awards for the region including Cannes Lions, Clio awards, Dubai Lynx Festival, SABRE Awards (Global and Africa); to name a few.
Ogilvy is a leading global creative network of WPP. Launched by David Ogilvy over 70 years ago, it’s referred-to as the Agency of Giants, by several industry experts.
People need regular OS upgrades: Even the best OS will be obsolete tomorrow unless it is constantly upgraded. The same is true for people.
We need more cows than milkmen: We are a culture of practitioners, not managers. We contribute before we comment.
Creative about creativity: Creativity is, and will always be, our differentiator. Creativity now includes the trinity of Data–Content–Tech.
Diversity is a competitive advantage: New profiles, new skills and new styles of leadership make us a stronger company.
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Requirements
- 2+ years in a combination of:
- Digital marketing analytics
- CRM performance reporting
- Dashboard configuration and data visualization
- Experience supporting enterprise clients (banking/telecom/insurance strongly preferred).
- Technical Competencies
- Advanced knowledge of Google Ads, Meta Ads, and programmatic platforms
- Strong understanding of CRM campaign reporting and measurement
- Experience with Google Analytics and/or Adobe Analytics
- Advanced Excel and strong analytical skills
- Dashboarding/BI experience (marketing intelligence platforms preferred)
- Strong understanding of attribution models and performance measurement
- Behavioral & Leadership Competencies
- Strong stakeholder management and executive communication skills
- Clear storytelling with data (C-suite-ready insight delivery)
- Structured, detail-oriented, and operationally disciplined
- Commercially minded and ROI-focused
- Strong cross-functional collaboration (Product, Engineering, DevOps, agencies)
Responsibilities
- Client Success & Account Stewardship (CRM Platform)
- Digital Media Reporting & Dashboard Customization (Marketing Intelligence Platform)
- Performance Analytics & Insight Generation
- Data Governance & Integrity
- Commercial & Strategic Contribution
- Partner with Product and Engineering to enhance platform functionality based on client needs.
- Success Measures (KPIs)
- SLA adherence and incident resoluti