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Lead Account Manager
Delivery Hero
Posted 4 months agoNairobi, Kenya
Location
Nairobi, Kenya
Job Type
Full-time
Experience
Senior
Category
Sales
Job Description
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
🤝 Our culture and strong values.
💪 Our career development philosophy.
🤝 Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.
YOUR MISSION
THE JOURNEY
Strategic Portfolio Ownership: Drive the commercial performance, revenue growth, and long-term profitability of the organization’s top-tier account portfolio.
High-Impact Team Leadership: Manage and coach a team of Account Managers, setting clear performance standards and ensuring disciplined account coverage.
Data-Driven Growth Strategy: Identify and unlock growth levers by translati
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from
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Requirements
- Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
- So, ready to take the wheel and make this the ride of your life?
- Delve into our culture by taking a peek at our and check out our and !
Responsibilities
- 5+ years of experience in Account Management, Key Accounts, or Commercial roles.
- Proven experience managing and developing teams.
- Experience owning large, revenue-critical portfolios.
- Experience in e-commerce, FMCG, or similar fast-paced commercial environments is a strong advantage.
- Highly autonomous and accountable.
- Strong analytical and problem-solving capabilities.
- Strategic thinker with strong execution discipline.
- Excellent presentation and communication skills
- We believe driven talent deserves:
- 🌟 An enticing equity plan that lets you own a piece of the action.
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏊 Discounted gym memberships to keep you energized.
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
- Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
- So, ready to
- Lead and develop a team of Account Managers to deliver outstanding results across strategic accounts.
- Own portfolio growth, strengthen partner relationships, and drive operational excellence while ensuring your team is prioritising effectively, managing time efficiently, and executing with impact.
- Use data-driven insights to guide decisions, unlock opportunities, and deliver measurable outcomes for both the business and partners.
