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Manager, Client Service
Standard Bank Group
Posted 5 months agoJohannesburg, South Africa
Location
Johannesburg, South Africa
Job Type
Full-time
Experience
Senior
Category
Sales
Job Description
To oversee the daily operations of client services management teams, driving optimal performance and the delivery of exceptional client service that embodies world-class operational standards.
Demonstrated experience and ability to manage multiple internal stakeholder relationships to drive business operations. Includes Finance, IT, Compliance and Risk.
Experience resolving complex client services issues, with demonstrated ability to interact across multiple internal and external stakeholders
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Requirements
- Type of Qualification: First Degree
- Field of Study: Business Commerce
- Experience Required: Service Management
- 5-7 years
Benefits
- Behavioural Competencies:
- Developing Expertise
- Directing People
- Embracing Change
- Examining Information
- Exploring Possibilities
- Technical Competencies:
- Active Listening
- Automation Acumen
- Automation Enablement
- Automation Literacy
- Client Relationship Management
