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Manager, Client Service

Standard Bank Group

Posted 3 months agoJohannesburg, South Africa

Location

Johannesburg, South Africa

Job Type

Full-time

Experience

Senior

Category

Sales

Job Description

To oversee the daily operations of client services management teams, driving optimal performance and the delivery of exceptional client service that embodies world-class operational standards. Demonstrated experience and ability to manage multiple internal stakeholder relationships to drive business operations. Includes Finance, IT, Compliance and Risk. Experience resolving complex client services issues, with demonstrated ability to interact across multiple internal and external stakeholders
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Requirements

  • Type of Qualification: First Degree
  • Field of Study: Business Commerce
  • Experience Required: Service Management
  • 5-7 years

Benefits

  • Behavioural Competencies:
  • Developing Expertise
  • Directing People
  • Embracing Change
  • Examining Information
  • Exploring Possibilities
  • Technical Competencies:
  • Active Listening
  • Automation Acumen
  • Automation Enablement
  • Automation Literacy
  • Client Relationship Management