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Manager Logistics Operations - Dispatching
Delivery Hero
Posted 6 months agoMaadi, Egypt
Location
Maadi, Egypt
Job Type
Full-time
Experience
Senior
Category
Operations
Job Description
Role Summary
An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.
What’s On Your Plate?
Ownership in taking important planning and strategy decisions.
Participating in and contributing to the promotion of the company’s culture and encouraging top performance and high morale.
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Responsibilities
- English proficiency at B1 level or above
- Proven background in BPO and E-commerce operations
- Minimum 3 years of management experience in operations
- Experience managing large-scale and complex operations
- Experience handling multi-market accounts
- Six Sigma Green Belt certification is a plus
- Oversee budgeting, reporting, planning, and auditing.
- Contribute to the development, implementation, and review of procedures in cooperation with regional and central teams.
- Examine data to identify trends and performance improvement opportunities.
- Reach set targets by driving the mindset towards the company’s values and strategy.
- Share status updates of the operations with upper management and set action plans for improvements.
- Build a strong relationship with senior stakeholders.
- Provide strong and inspired leadership for the organization.
- Plan and review compensation actions.
