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Marketing & Communication Manager
Accor Hotels
Posted 4 months agoCape Town, South Africa
Location
Cape Town, South Africa
Job Type
Full-time
Experience
Senior
Category
Sales
Job Description
🌟 THE MISSION
You are the voice and storyteller of Mama 🎤💖the creative force turning moments into stories and experiences into buzz.
At Mama, marketing isn’t just promotion — it’s emotion 🎶✨ as our Marketing & Communication Manager, you craft compelling campaigns 📈, shape our brand identity 🎨, and make sure our message resonates everywhere 🌍. You ensure Mama is seen, heard, and loved—by our team, our guests, and our partners 💌.
Here’s what you’ll be responsible for:
Brand Guardian Extraordinaire 🎨
Campaign Creator & Storyteller 📣
From seasonal activations to brand moments — you turn ideas into impact.
Digital & Social Media Rockstar 📱
Content & Experience Curator 📸
PR & Buzz Builder 📰
Collaboration Champion 🤝
Performance Tracker 📊
Event & Activation Amplifier 🎉
Make every activation visible, shareable, and unforgettable.
First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang!
Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.
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Fifty silent applications, or one that lands.
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Requirements
- MADE FOR YOU… ONLY IF✨
- You bring 4–6+ years of marketing experience in hospitality, lifestyle, or luxury brands 🏨✨
- You’re equal parts creative thinker and strategic planner 🎨🧠
- You live on social media 📱 and understand trends before they trend 🔥
- You’re a natural storyteller ✍️ who knows how to connect emotionally with audiences 💖
- You thrive in fast-paced environments ⚡ and love juggling multiple projects at once
- You collaborate effortlessly across teams 🤝 and build strong relationships
- You’re organized yet imaginative 📋✨ — structure meets creativity
- You’re confident managing agencies, influencers, and creative partners 🎬
- You understand digital analytics and performance tracking 📊
- You bring positive energy, curiosity, and bold ideas every day 🌈
- YOUR LITTLE EXTRAS 🎯
- Hotel opening experience? Big plus 🏨🚀
- Photography or content creation skills? Even better 📸✨
- Experience with lifestyle or experiential brands 🎶🍸
- International exposure 🌍✈️
- A love for culture, music, food, and creating unforgettable moments 💃🎧
Responsibilities
- Protect Mama’s identity like a creative superhero 🦸♀️✨
- Ensure every visual, message, and campaign reflects Mama’s personality, energy, and playful spirit.
- Design and execute marketing campaigns that create excitement and drive business 🎉📈
- Own Mama’s online presence 💻🔥
- Plan content, manage social media channels, and keep engagement high with bold, creative storytelling.
- Capture the magic of Mama through photos, videos, and experiences 🎥✨
- Work closely with operations to showcase real moments, real people, and real vibes.
- Create noise in all the right places 📢💫
- Manage media relations, influencers, partnerships, and press opportunities that keep Mama talked about.
- Partner with Sales, F&B, and Operations to amplify activations and experiences 🍸🎶
- Ensure marketing supports revenue while keeping creativity alive.
- Measure what matters 📊🔍
- Analyze campaign performance, digital engagement, and market trends to continuously improve results.
- Support events, launches, and happenings that bring Mama to life 🎧🍾
Benefits
- Next, we're sure you know the tune 🎶:
- First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
