Monitoring, Evaluation, Accountability & Learning (MEAL) Officer

Job Description

Requirements

• Bachelor's degree in Monitoring & Evaluation, Statistics, Social Sciences, Public Health, International Development or another relevant field.
• Minimum 2–3 years of relevant experience in Monitoring, Evaluation, Accountability and Learning (MEAL), preferably within humanitarian or development programmes.
• Experience working with INGOs, NGOs or humanitarian organizations.
• Experience supporting monitoring activities, assessments, evaluations, surveys and data quality assurance.
• Good understanding of qualitative and quantitative data collection methodologies and participatory approaches.
• Experience using digital data collection platforms such as Kobo Toolbox, ODK or CommCare.
• Good knowledge of data management, data quality assurance and basic data analysis.
• Good understanding of accountability principles and the Core Humanitarian Standard (CHS).
• Experience facilitating training and providing technical support to programme teams.
• Proficiency in Microsoft Excel, Word, PowerPoint and Office 365.
• Strong analytical, organizational and communication skills with the ability to manage multiple priorities.
• Professional working proficiency in English.

Responsibilities

• Support the implementation of DRC MEAL guidance, tools and standards in line with the country MEAL framework and MEAL workstream RASCI.
• Promote the consistent application of DRC MEAL models, guidance and minimum standards across projects and operational areas.
• Apply DRC guidance on data protection, ethical data collection and secure handling of MEAL-related data.
• Build the capacity of programme, sector and field teams on MEAL tools, monitoring processes and data quality requirements.
• Apply accountability and ethical principles, including the Core Humanitarian Standard (CHS) and DRC Code of Conduct, during all MEAL activities.
• Support Country Office MEAL activities and deploy to DRC operational areas, when requested by the MEAL Manager, to support assessments, monitoring, evaluations, verification exercises, surge responses and other MEAL activities.
• Support the MEAL Specialist in implementing assessments, baseline, endline, post-distribution monitoring (PDM), evaluations and other MEAL activities.
• Support updating the beneficiary database in the AIPTT system.
• Plan and conduct field monitoring visits, verification exercises, routine data collection and data quality checks in coordination with programme teams and Area MEAL staff.
• Support post-registration verification exercises following beneficiary registration and deduplication processes.
• Ensure approved MEAL tools and methodologies are consistently applied during monitoring and data collection activities and provide feedback for continuous improvement.
• Support the pilot testing and rollout of newly developed MEAL tools and data collection systems.
• Ensure ethical standards, safeguarding principles and protection referral protocols are applied during all MEAL activities.
• Support data protection, storage, sharing and information security procedures in line with DRC policies.
• Support data cleaning, analysis and reporting of qualitative and quantitative MEAL data for internal learning and donor reporting.
• Support programme teams in implementing approved MEAL plans and collecting timely, accurate and complete monitoring data.
• Support DRC's Community Feedback Mechanism during monitoring activities, field visits and distributions where required.
• Refer feedback and complaints received during MEAL activities through approved accountability channels in accordance with DRC procedures.
• Support accountability awareness and safe information sharing with communities during MEAL activities.
• Support data analysis, interpretation and documentation of MEAL findings, lessons learned and recommendations.
• Present key MEAL findings to supervisors and relevant programme teams to support evidence-based decision-making and programme improvement.
• Participate in internal and external evaluation processes as required.
• Support the preparation of MEAL reports, presentations, factsheets and learning products.
• Perform any other duties assigned by the MEAL Manager.