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Product Manager

Wave Mobile Money

Posted 3 months agoRemote, Ghana

Location

Remote, Ghana

Job Type

Full-time

Experience

Senior

Category

Technology

Job Description

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Product has always been very important to us at Wave, starting from day one with two very strong product-minded founders. Product Managers play a central role in our organization, impacting large chunks of the company around them, similar to the founders they were shaped after years ago. Our approach to building products may not be what you’ve seen in other places. Our processes are lightweight, informed by principles instead of methodologies and our PMs don’t just manage backlogs full of polished tickets. Read our write-up on product at Wave! If you’re excited to own a real problem end-to-end, set your own goals, and guide a team toward outcomes that matter for real people, you’ll feel right at home here. If that’s you, we’d love to meet you. Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. Relentlessly gather feedback (by talking to users and looking at data) to deeply understand the problem space and our users' needs. Directly manage a small product team to get the improvements into users' hands in rapid iteration cycles, gather more feedback a
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Requirements

  • Speak fluent English
  • Resonate deeply with how we do product and have experience working that way.
  • Are a strong communicator that can inspire and lead by influence.
  • Are great at coordinating across teams and excel at communicating across multiple cultures.
  • Have a good nose for user-focused product design and obsess over user experience.
  • Take ownership for outcomes and do whatever you can to make them close to inevitable.
  • Have strong instincts for asking questions that could move the needle.
  • Have the courage and persistence to replan when feedback or new information arrives.
  • Always listen with empathy but ruthlessly prioritize based on impact.

Responsibilities

  • At Wave, Product Managers:
  • Lead cross-functional teams with full ownership of their product domain
  • Define product goals, metrics, and roadmaps based on user needs and mission impact
  • Write clear, compelling design docs and facilitate async, fast-moving decision-making
  • Over-communicate context, priorities, and decisions to ensure team alignment
  • Adjust priorities quickly based on feedback, experiments, or new learnings
  • Solve problems holistically, whether through product features, ops tooling or process changes
  • Champion our users and hold us accountable to meeting them where they are
  • Own a product or feature holistically, including any internal tooling needed to support it.
  • Prioritize the biggest problems blocking the product's growth and impact.
  • Wave provides a yearly $1,200 stipend to support coworking meetups with teammates.
  • Drive user research, especially in-market across Africa user understanding with both in-person research and data-driven perspectives
  • Work from first principles to understand the user's biggest problems and then figure out how the product should work to solve those problems.

Benefits

  • We are on Y Combinator's top companies by revenue.
  • Wave is an equal-opportunity e