QA Chapter Lead

From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle What You'll Do: As a QA Lead for the platform group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include: Quality Strategy & Process Define, track, and report on key quality metrics (e.g., defect rates, test coverage, automation stability) to drive continuous improvement. Define and maintain QA standards, methodologies, and best practices Establish test strategies for functional, regression, integration, performance, and security testing Ensure quality gates are integrated into CI/CD pipelines Drive continuous improvement of QA processes and tools Leadership & Team Management Lead, mentor, and support QA engineers (manual and automation), fostering their professional growth and skill development.