Receptionist
Uganda Heart Institute
Location
Kampala
Job Type
Full-time
Experience
entry
Deadline
November 11, 2026
Category
Other
Job Description
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Requirements
- Uganda Certificate of Education (UCE) with at least a credit in English
- Certificate in Customer Care, Public Relations or any other related training is required.
Responsibilities
- Oversee the management of the front desk office and reception area in accordance with established standards.
- Collaborate with the clinical team to provide guidance to patients and direct them to appropriate service points.
- Efficiently handle incoming and outgoing phone calls, maintaining comprehensive call records as per Hospital guidelines
- Welcome, register, and assist patients and visitors, ensuring they are directed to relevant offices.
- Address inquiries and offer general information regarding the department’s activities and services
- Disseminate information about the Hospital’s services, complying with established Hospital policies and procedures.
- Foster effective coordination between internal and external customers and various Departments.
How to Apply
UHI intends to recruit competent people in various departments, to enhance its human resource capacity and support the effective delivery of specialised cardiovascular services. Applications are therefore invited from suitably qualified Ugandans to fill the under-listed positions. Eligible persons should address their applications including a cover letter, copies of their academic/professional certificates and transcripts, certificates of registration and valid practicing licenses where applicable, curriculum vitae (CV), O. Level Certificates, A. level certificates (where applicable), copy of the National Identity Card and evidence of work experience where required, to the Executive Director, Uganda Heart Institute, P.O. Box 37392, Kampala. Applications can also be hand delivered to Uganda Heart Institute Headquarters, Mulago – Kampala. Online applications should be sent on the UHI official recruitment email [email protected]. Applications which will be submitted or emailed without complete attachments or any applications which will be sent on any other email addresses other than one mentioned above, will not be accepted. Applications both physical and online, must be received not later than 5:00 pm on 11th November 2026.
