Recruitment Projects and Operations Associate

Job Description

Requirements

• Experience leading change management initiatives, including building stakeholder buy-in and ensuring new ways of working are adopted and sustained.
• 3+ years of experience in a project management, operations, or strategy role.
• A track record of improving processes and systems, with the analytical ability to diagnose what is broken and design better solutions.
• Experience leading or managing small teams of about 3-5.
• Experience working with a diverse culture and different stakeholders.

Responsibilities

• Convert team strategy into action by leading change management efforts for internal initiatives, working with internal and external stakeholders to rapidly roll out and embed improvements into our day-to-day work
• Take overall ownership of key recruitment projects, providing active oversight and holding stakeholders accountable to timelines and outcomes from initial concept through to completion and integration into operational workflows.
• Lead the Recruitment Operations team with a mandate to not just maintain existing workflows, but to actively improve and modernise them, freeing recruiter bandwidth for core hiring work and co-owning the process optimisation workstream to drive efficiency gains and enhance candidate and hiring manager experiences.
• Optimise tech spend by efficiently managing existing contracts and streamlining the onboarding and offboarding of products. Identify and implement cost-saving measures to ensure a lean, high-performing recruitment tech stack.
• Provide direct management to 1–3 Operations team members over time.
• From time to time, directly manage a limited number of recruitment pipelines (1–3 max) to maintain a grounded, practical understanding of core hiring work, using those insights to influence broader operational strategy.