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Sales & Onboarding Executive
Moove
Posted 4 months agoAccra, Ghana
Location
Accra, Ghana
Job Type
Full-time
Experience
Entry-Level
Category
Sales & Business Development
Job Description
Moove is building the world's largest fleet and best-in-class technologies to power mobility platforms.
Moove's flagship
Drive-to-Own product democratises access to vehicle ownership with a revolutionary revenue-based financing model, enabling underserved mobility entrepreneurs to thrive.
Backed by leading investors including
Uber,
Mubadala, and
BlackRock,
Moove operates 38,000+ vehicles across 29 cities, 13 countries and 6 continents.
The
Sales and
Onboarding
Executive role at
Moove
Ghana is a pivotal position responsible for driving company growth by acquiring and onboarding new customers.
This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist.
The
Sales and
Onboarding
Executive will engage with potential customers, understand their needs, and present
Moove's innovative solutions, while leading the onboarding process and ensuring a smooth transition for drivers as they adopt the platform.
Minimum of 2 years of experience in operations, supply chain, logistics, or marketplace experience in the mobility or tech industry.
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Requirements
- Bachelor's degree in any field such as sales, marketing, operations, or related fields.
- Excellent communication skills.
- Excellent interpersonal and presentation skills with the ability to communicate effectively at all levels.
- Must be customer service-centric.
- Must possess basic administration skills.
- Ability to work independently with little or no supervision.
- Ability to work in a fast-paced environment.
Responsibilities
- Deliver 100% satisfaction and in-person support to drivers.
- Walk drivers through onboarding and all tools needed to be successful.
- Help build the Moove brand and get drivers excited about the platform.
- Stay on top of Moove policies and procedures.
- Register new drivers and review accurate driver information while ensuring compliance with Moove standards.
- Welcome and greet customers and accurately describe Moove product features and benefits to drivers.
- Ensure all onboarded drivers are transferred to the Moove Fleet account.
- Resolve driver-related issues.
- Work with the City Fleet Manager in building harmonious relations with drivers.
- Build driver funnel dashboard for new driver acquisition across various channels.
- Manage driver referral and incentive schemes.
- Manage driver agency relationships to ensure they meet company KPIs.
Benefits
- Opportunity to work at one of Africa's fastest-growing mobility companies.
- Collaborative, positive, curious, and engaged team culture.
- Competitive compensation package.
- Equal opportunity employer committed to diversity and inclusion.
- Fast-paced entrepreneurial environment with career growth opportunities.
How to Apply
Apply via Moove's careers portal.
