Senior Engineer - IT Operations

Role summary We are seeking a highly skilled and experienced Senior IT Network Engineer to anchor our dynamic IT Operations team. The ideal candidate will possess a blend of advanced technical expertise in Network Engineering, strong project management capabilities, and a strategic mindset to oversee the A-Z launch and maintenance of our Dark Store and Kitchen infrastructure. This role requires a deep understanding of IT systems, excellent problem-solving abilities (Crisis Management), and a commitment to delivering "Gold Standard" solutions while actively mentoring junior engineers. The following experience is relevant to us Strategic Leadership & Mentorship Team Guidance: Provide technical expertise to junior engineers (IC1/IC2). Resolve technical conflicts within the squad based on logical reasoning, ensuring the team moves forward without deadlock. Project Management: Lead infrastructure projects (Site Launches, Hub expansions) from conception to completion, ensuring adherence to timelines, budgets, and resource coordination. Collaboration: Collaborate with cross-functional teams (Expansion, Operations, Logistics) to assess infrastructure needs and develop scalable, frugal solutions that support business growth across MENA. Talent Acquisition: Participate in the interview process for new engineers, raising the technical bar for the team. Tribe Alignment: Translate business goals into technical execution, explicitly driving the Tribe’s KPIs (e.g., Speed to Launch, Uptime, SLA) to completion. Advanced Technical Execution Gold Standard Design: Own the architecture for Fortinet Security Fabric. Independently design, implement, and maintain complex solutions that avoid duplication and conflict with existing implementations (Network Segmentation, Zero-Trust Architecture, LAN/WAN, SD-WAN, CCTV… etc.) to meet business requirements, defining the configuration standards that the rest of the team follows with the support of L3 teams. Proactive Engineering: Proactively iden Experience: 6+ years of experience in Network Engineering or IT Infrastructure, with at least 2 years in a technical leadership or mentoring capacity. Technical Skills: Strong grasp of Automation, Virtualization, and Cloud concepts (AWS/Azure) beyond standard troubleshooting.