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Senior Manager - Enterprise Support.Technology

MTN

Posted 3 months agoKampala, Uganda

Location

Kampala, Uganda

Job Type

Full-time

Experience

Senior

Category

Telecommunications

Job Description

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!
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Requirements

  • Degree in Telecommunications Engineering/ Electrical Engineering
  • 10 years’ experience in specialization with atleast 8 years' experience in FTTx & GPON deployment leadership
  • Manager track record
  • In depth understanding of lastmile broadband and enterprise deployment and technologies
  • Knowledge of fixed transmission and access network planning
  • Fiber deployment Certifications
  • GPON deployment Certifications
  • Project management skills with Certifications an advantage
  • Proficiency in Map reading and digital mapping tools (Google Earth, QGIS ,Demand Planners)
  • Experience in handling Right of Way processes.

Responsibilities

  • Lead FTTx network planning and design, deployment prioritization and standards for passive and active network.
  • Ensure network optimisation and evolution plans addressing capacity demand, resilience and cost optimization.
  • Ensure technology roadmap for FTTx, GPON and last‑mile technologies.
  • Drive connectivity initiatives from commercial for broadband, enterprise and wholesale milestones.
  • Drive Digital Transformation Initiatives with IT teams to support Broadband processes.
  • Ensure adherence to engineering standards, safety, right-of-way regulations, and build quality
  • Provide support to network operations and other departments to improve service delivery and customer experience
  • Manage vendor performance, contractor SLAs, and key contractual relationships.
  • Stakeholder management with internal teams for project execution.
  • Budgeting requirements and submission for all CAPEX initiatives.
  • Leadership and people development for broadband staff.
  • Lead the end‑to‑end fixed broadband technology domain—including, GPON/FTTH/FTTB/FTTO, Fixed Wireless, Enterprise and Wholesale connectivity, driving network deployment strategies and quality.
  • Ensure reliable, scalable, secure broadband services for consumer and enterprise customers by delivering high network performance, efficient rollout, top-tier SLA adherence, and continuous optimization.
  • Drive architectural decisions: ODN design, split ratios, GPON OLT locations, PoP expansion, backbone and aggregation topologies.

Benefits

  • We at MTN Uganda are a purpose and value-led organization!

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