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Senior Product Designer
Wave Mobile Money
Posted 4 months agoRemote, Ghana
Location
Remote, Ghana
Job Type
Full-time
Experience
Senior
Category
Design
Job Description
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
We are growing our product design team and looking for an experienced mobile designer to help make great iOS and Android apps. You will have the opportunity to make financial services more accessible and inclusive for millions of people through working with thoughtful product managers, researchers, and engineers!
This is a fully remote role. Candidates must be based in one of our hiring hubs (US, UK, Spain, Kenya, Ghana, Canada) or in one of our operating markets in Africa, including Senegal, Côte d'Ivoire, and Burkina Faso.
You'll travel to one of our key markets for a 1 week immersion trip with your immediate team (Wave covers all costs). Outside of this 1 week immersion, you’ll also travel to a market country with our product design lead and PMs, for a total of travel 2x a year. You’re highly encouraged to visit market counties more often! We also provide a yearly stipend of $1,200 USD to meet with coworkers every year.
Strong illustration and animation skills. We use Af
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Requirements
- Fluency in English.
- At least 8 years of end-to-end in-house experience, preferably with a consumer focus product design with mobile apps.
- Excellent visual and interaction design skills, with an eye at removing friction from flows.
- Attention to detail and high level of visual craft.
- Ability to deliver high-quality designs with speed and polish.
- Bias towards action. Identify UX improvements without waiting for the perfect conditions.
- Experience with low and high-fidelity design & prototyping.
- Excellent communication and collaboration skills.
- Ability to think through complex interaction design as well as thinking about tradeoffs of each solution.
- Curiosity for understanding and unpacking customer behaviors and needs.
- Are detail-oriented and able to balance multiple projects.
- Think carefully about in-the-weeds details and their role within the design system.
- Feel comfortable anticipating and designing for edge cases.
- Enjoy pairing with designers, engineers, and product managers.
- Are excited to learn about how all our products work together.
- #LI-MM1
Responsibilities
- In this role you’ll;
- Work closely with product managers, user researchers, engineers, and data analysts from the start to end of a feature.
- Contribute to Wave’s design system and component library.
- Talk to customers and find solutions to their problems by thinking critically from their perspective.
- Communicate the reasoning behind your product decisions in review sessions.
- Prototype visual and UX concepts and iterate towards the right solution.
- Our salaries are competitive and are calculated using a transparent formula,
- Create high quality designs, interactions, and prototypes to explore ideas in service of the best solution for the project (Wave uses Figma).
- Craft user research plans and work directly with our product operations analysts/user researchers to identify problems and validate solutions in user testing.
Benefits
- We are on Y Combinator's top companies by revenue.
- Wave is an equal-opportunity e