Senior Software Engineer

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. We’re looking for experienced engineers who are independent and excited about getting things done. You'll be responsible for building and improving the ways people pay with Wave. You'll own every step of the process: from understanding the problem to shipping your solution to users to helping the customer support team resolve problems. We're helping millions of customers across West Africa access financial services through mobile money, and great support is fundamental to that. We believe the future of customer support lies in machines handling boring repetitive tasks so humans can focus on high value interactions that require empathy and creativity. Our to-do list changes constantly, but here are some recent projects: Enabling people to use their Wave app to pay for products in Care deeply about users.Our customers rely on Wave for essential financial services. We constantly think about how our technical decisions impact them - from reducing network usage in our apps to prioritizing accessibility. Are highly autonomous and resilient.You’re comfortable navigating ambiguity and working through difficult problems. When you encounter a tricky bug or unfamiliar system, you know how to stay unstuck-  whether that means digging deeper, asking teammates for help, or leveragin