Senior Specialist - Infrastructure Operations.Technology

Proactively support the day to day Operations in the Technology division through Tools, Automation and seamless Operations to ensure that MTN achieves the predefined company objectives. Administration, configuration, deployment of all security tools in the MTN ICT Infrastructure (like Splunk, OSSEC, Trend micro, Operational tools and other security tools) Design and develop and maintaining a precise and comprehensive procedural and process documentation for end-to-end Operations in tools perspective. Serves as the first point of contact for Vendor management, establishes, and maintains an effective relationship with the Vendors to ensure that all critical issues are brought to a rapid resolution in accordance with established SLAs. Bachelor’s degree in computer science, Software Engineering Information Technology, Electrical/Telecom Engineering or related course. 5-6years’ experience in Operations in a stressful environment specifically in tools based on Unix/ Linux and windows plus security operations, Plus 3 years in process driven environments Results orientationCommitted to making a difference.CredibilityBuilding collaborative relationshipsEngaged management.Developing & empoweringInfluencing, Leadership, PowerSound judgmentStrategic planningRisk-taking, Innovation At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look f