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F
Stationed Field Agent
Fido
Posted 4 months agoKampala, Uganda
Location
Kampala, Uganda
Job Type
Full-time
Experience
Entry-Level
Category
Operations
Job Description
At Fido, we are building the future of finance in Africa. We are searching for a dynamic and experienced stationed field officer to serve as Fido's on-ground representative at a fixed booth or market location, handling arrears, supporting walk-in repayments, and assisting in new customer onboarding.
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Requirements
- Diploma or certificate in Marketing, Collections, or Business.
- Familiarity with local community or market.
- Fluent in English and local language.
- Smart personal presentation and integrity.
- Customer relationship skills.
- Accountability and consistency.
- Community engagement ability.
Responsibilities
- Maintain daily presence at assigned locations.
- Assist walk-in customers with repayment guidance.
- Recover overdue accounts within the assigned area.
- Support onboarding of new customers after sales rotation.
- Maintain booth cleanliness, branding, and daily logs.
