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Stock Controller - Sekondi, Ghana
M-KOPA
Posted 4 months agoGhana
Location
Ghana
Job Type
Full-time
Experience
Mid-Level
Category
Banking & Finance
Job Description
The products that change lives don't move themselves. Someone has to make sure every unit is accounted for.
M-KOPA has connected 7 million customers across Africa to smartphones, solar energy, and financial services — most of them for the very first time. We've unlocked over $2 billion in credit for people who never had access to formal financial products, and 86% of our customers say their quality of life has genuinely improved. That kind of scale doesn't happen without operational precision at every level — and the stock room is no exception.
We're on a deliberate path to 10 million customers, and Sekondi is part of that story. We're looking for a Stock Controller who understands that accurate inventory isn't just a numbers exercise — it's what keeps products flowing to the people who need them most
Job Purpose
To ensure accurate stock management, reconciliation, and accountability within M-KOPA's Sekondi retail depot — supporting seamless product flow from warehouse to customer and maintaining the operational standards that make that possible.
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Requirements
- Experience & Education:
- Demonstrable experience in stock control, inventory management, or warehouse operations within a retail or product distribution environment
- Proven track record of maintaining accurate records, conducting reconciliations, and managing stock discrepancies in a fast-moving operational setting
- A relevant qualification in supply chain, logistics, business administration, or a related field is an advantage
- Skills:
- Strong numerical accuracy and attention to detail in stock record-keeping and reporting
- Proficiency in inventory management systems and standard reporting tools including Microsoft Excel
- Effective communication skills with the ability to handle customer interactions professionally and resolve issues with confidence
Responsibilities
- Key Roles and Responsibilities:
- Stock management and reconciliation — Maintain accurate records of all inventory within the depot, conducting regular reconciliations to ensure stock levels are correctly reflected across all systems and reports.
- Allocation and audit support — Manage stock allocation for sales activities and actively support stock audits, ensuring discrepancies are identified, escalated, and resolved promptly.
- Inventory tracking and returns — Oversee the end-to-end tracking of inventory, including the timely and accurate return of stock to the warehouse in line with M-KOPA's processes and standards.
- Customer interaction and issue resolution — Handle customer-facing interactions at the depot professionally, resolving product issues efficiently and facilitating in-warranty repairs with care and accountability.
- Depot standards and reporting — Ensure the depot is maintained in excellent condition at all times, and produce accurate daily stock status reports that drive transparency and informed decision-making across the business.
Benefits
- What We Offer:
- A role with direct, visible impact — every unit you track connects to a customer whose life is measurably better for it
- A performance-driven culture that rewards ownership, accuracy, and continuous improvement
- The opportunity to grow within one of Africa's most ambitious and fastest-scaling companies, at a critical moment in its journey
