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Systems and Process Coordinator
SGS
Posted 4 months agoAlexandria, Egypt
Location
Alexandria, Egypt
Job Type
Full-time
Experience
Mid-Level
Category
Testing & Certification
Job Description
This is a transformation‑focused role supporting the digital evolution of SGS Environmental Health & Safety laboratories across Australia.
As a Systems and Process Coordinator, you will play a key role in modernising how laboratory and field data is captured, integrated and delivered to clients. Working at the intersection of laboratories, field operations, IT and customers, you will help transition legacy processes into automated, scalable and client‑centric digital services.
Aligned to the SGS Laboratory Systems Specialist job profile, this position is ideal for someone who enjoys improving systems, embedding best practice and enabling operational change through technology.
This position offers a flexible location within Australia, based at one of our major laboratories. The role allows a hybrid working arrangement, with a minimum of three days per week in the office.
What You’ll Be Doing
You are comfortable operating in environments undergoing change and enjoy improving how things work. You combine technical capability with strong stakeholder engagement skills.
Experience in a commercial laboratory environment, with strong exposure to Laboratory Information Management Systems (LIMS)
If you’re motivated by transformation, systems improvement and delivering better outcomes through digital solutions, we’d like to hear from you. Apply now with your CV and a brief cover letter outli
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Requirements
- What You’ll Bring to the Role
- To succeed in this role, you will have:
- A tertiary qualification in Science or Information Technology
- 3–5 years’ experience in laboratory systems, digital service delivery or data‑driven operational roles
- Advanced knowledge of LIMS platforms, relational databases and MS SQL
- Experience with scripting, automation or data analytics tools
- Strong communication skills and the ability to influence across technical and non‑technical teams
- A proactive, improvement‑focused mindset and the ability to work through ambiguity
- Experience in environmental testing and/or sampling or comparable laboratory environments (desirable)
- Why Join This Transformation?
- Be part of a national digital uplift across SGS Environmental Laboratories
- Work in a specialist role with clear alignment to global SGS career pathways
- Influence how digital services are designed and delivered at scale
- Gain exposure to complex systems, clients and regulatory environments
- Join a global organisation committed to innovation, integrity and safety
- Hybrid working model, providing a balance between collaborative in-person work and remote productivity.
- How to Apply
Responsibilities
- Partner with laboratories, field teams, SGS IT and commercial teams to redesign data workflows, sampling schedules and information structures
- Act as a change agent, supporting the transition from manual or fragmented processes to standardised digital services
- Serve as the primary systems interface for key clients, translating evolving data needs into practical, compliant solutions
- Develop scalable documentation, procedures and templates that support consistent national delivery
- Train and uplift laboratory, field and administrative teams in new systems, processes and client communication models
- Support non‑routine and urgent sampling or testing requirements during period
- Drive the implementation and optimisation of LIMS and electronic data delivery solutions to support future‑ready laboratory operations
- Enable secure, automated and rules‑based data exchange between SGS systems and client platforms
- Apply regulatory knowledge and industry standards to strengthen data governance, compliance and reporting quality
- Define, monitor and improve system and data delivery performance metrics
Benefits
- WHY WORK FOR SGS?
- Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback
- COME TO WORK AND BE 100% YOU
