Hiring?Get vetted candidates in 48 hours. Pay only when you hire.Get vetted candidates in 48 hours.
S
Telesales Agent
SunCulture
Posted 4 months agoNairobi, Kenya
Location
Nairobi, Kenya
Job Type
Full-time
Experience
Entry-Level
Category
Sales & Business Development
Job Description
SunCulture is the largest distributor of solar water pumps and solar irrigation for smallholder farmers in Africa, founded in 2012 with a vision to build a world where people take control of their environment in rewarding and sustainable ways. The Telesales Agent will provide expert advice and information to potential customers about SunCulture products, playing a key role in increasing profitability and sales revenue through excellence in customer service and a consultative approach to selling.
ProGigFinder Press
Fifty silent applications, or one that lands.
Pick any job above and pay $1.49 with MoMo or Card. In 60 seconds you get a CV written for that role: it passes the screening software and reads the way a recruiter expects.
Get my CV for this job: $1.49
Requirements
- Experience in Sales and Customer Service
- Additional experience as a Telesales Representative is an added advantage
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe them to prospects
- Excellent communication skills with the ability to resolve issues and address complaints
- Passion for irrigation and knowledge of the industry and current trends
- Independent thinker with proactive decision-making capabilities
- Ability to handle pressure and handle rejection gracefully
- Diploma or degree in Sales or any related field is an added advantage
Responsibilities
- Achieve over 70% of month-on-month KPIs including lead generation, lead conversion, sales targets, and talk-time
- Contact potential or existing customers to provide correct information about SunCulture products
- Explain technical product features and answer customer questions about SunCulture products
- Proactively generate your own leads and maintain a robust pipeline of potential customers at all times
- Ensure at least 80% conversion rate from self-generated leads
- Make extensive outbound calls meeting the organisation's KPIs
- Adjust sales scripts to better target the needs and interests of specific individuals
- Respond to correspondence from customers via mail, direct messages, and phone
- Conduct client or market surveys to measure customer experience and ability to afford the product
- Ensure all calls are made through 3CX for easier tracking and quality management
Benefits
- Equal opportunity employer with inclusive workplace
How to Apply
Apply through the SunCulture careers portal.
