Hiring?Get vetted candidates in 48 hours. Pay only when you hire.Get vetted candidates in 48 hours.
M
Telesales Representative
M-KOPA
Posted 3 months agoAccra, Ghana
Location
Accra, Ghana
Job Type
Full-time
Experience
Entry-Level
Category
Sales & Business Development
Job Description
M-KOPA is looking for a Telesales Representative to join the Customer Retention team as we scale up and drive digital and financial inclusion across our markets. You will play a key role in driving sales growth by connecting with existing customers over the phone, introducing and selling M-KOPA's innovative products, and building strong and lasting customer relationships. Your contributions will directly support our mission of making essential products and services accessible to all.
ProGigFinder Press
Fifty silent applications, or one that lands.
Pick any job above and pay $2.99 with MoMo or Card. In 60 seconds you get a CV written for that role: it passes the screening software and reads the way a recruiter expects.
Get my CV for this job: $2.99
Requirements
- HND or Bachelor's degree in Business Management or a related field
- At least 2+ years of experience in a corporate environment; BPO or call centre industry experience preferred
- Strong verbal and written communication skills
- Proficiency in MS Excel
- Excellent presentation, coaching, and people skills
- Result-oriented mindset with a focus on achieving and exceeding sales targets
- High ethics and integrity in all customer interactions
Responsibilities
- Maintain high call quality benchmarks by delivering accurate and complete information to customers
- Maintain accurate records of customer interactions and provide regular feedback to the Telesales Team Lead
- Drive sales growth by proactively introducing and selling additional M-KOPA products to existing customers using effective sales techniques
- Build and maintain strong relationships with customers to foster loyalty, handling inquiries, concerns, and objections professionally
- Meet expected talk time and call handling benchmarks while managing interactions efficiently to achieve daily and weekly targets
Benefits
- Be part of one of Africa's fastest-growing fintech companies
- Opportunity to drive financial inclusion and make a real impact in underserved communities
- Dynamic, fast-paced work environment with career growth opportunities
How to Apply
Apply via M-KOPA's careers portal on Ashby.
