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Trainee Business Manager
Old Mutual Malawi
Posted 4 months agoMzuzu / Blantyre, Malawi
Location
Mzuzu / Blantyre, Malawi
Job Type
Full-time
Experience
Entry-Level
Deadline
April 9, 2026
Category
Sales
Job Description
Old Mutual is a premium African financial services organisation offering a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. Lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. Old Mutual is rooted in the purpose of Championing Mutually Positive Futures Every Day.
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Requirements
- Bachelor of Business, Accounting, Business Administration or equivalent (NQF Level 5 or higher)
- Self-motivated and dynamic with a passionate entrepreneurial spirit
- Strong customer service orientation with ability to identify and address customer financial needs
- Experience or strong aptitude in consultative selling and direct sales
- Proficiency in CRM systems and sales software for managing customer and pipeline data
- Excellent oral communication skills and ability to deliver compelling presentations
- Ability to identify sales opportunities and develop a personal network of business contacts
- Action-oriented with strong drive for results and personal accountability
- Ability to work independently on own leads while collaborating effectively with the broader team
Responsibilities
- Provide quality service to customers while identifying opportunities to secure new business or support retention, including processing cases and resolving complex customer problems
- Analyze specific problems and issues to find the best technical or professional solutions for customers
- Set clear objectives for each sales call or meeting; tailor presentations to decision-makers and influencers; ask relevant questions to evaluate customer interest and identify areas requiring further information
- Develop and implement a relationship management plan for potential customer accounts to build relationships with relevant decision-makers and enable effective two-way information flow
- Schedule follow-up actions and enter relevant information into the CRM system after each customer contact to ensure quality data for retention and business development activities
- Develop knowledge of the organization policies, procedures and relevant regulatory codes to ensure own work adheres to required standards
- Monitor and assess sales and market data for a specific geographic region to assist management in identifying areas where business can be developed
- Develop a personal network within the business sector and represent the organization at events to enhance visibility, reputation, and market intelligence
- Conduct research and select relevant information to analyze key themes and trends using primary data sources and business intelligence tools
- Work mainly on own leads to procure new business and expand sales of products and services with existing customers
