Warehouse Operations Assistant

Every smartphone that reaches an M-KOPA customer starts somewhere. It arrives in a warehouse, gets configured to spec, quality-checked, logged, and dispatched — before it ends up in the hands of someone who's using it to run a business, stay connected, or access financial services for the very first time. That process sounds simple. Done well, at volume, day after day, it's anything but. If you're looking for an opportunity where you can learn by doing, build strong work habits, and be part of a team that keeps things moving behind the scenes — this is worth your attention. M-KOPA is looking for a Warehouse Operations Intern to join our Logistics and Warehouse Operations team. This is a junior, entry-level role designed for individuals who are early in their working journey — whether you've just finished school or have some exposure to a similar environment and want to build practical experience. This is a hands-on, operational role at the heart of our supply chain — and it's the kind of opportunity that gives you real insight into how a fast-growing business runs on a day-to-day basis. We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million customers — and every device that flows through our warehouse is a step in that direction. Our product portfolio includes smartphones, digital loans, device protection, health insurance, and mobile data. The warehouse operation that supports all of this isn't a background function. It's the link between what we offer and what our customers actually receive. Your primary focus will be setting up PAYGO phones accurately and efficiently — following approved steps and processes to ensure every device is ready before it reaches the sales team. The daily target is 300 units prepared for sale. This requires focus, consistency, and attention to detail, and it's where you'll build strong operational discipline. Beyond device setup, you'll support order processing and dispatch activities, helping to ensure the right stock reaches the right place at the right time. You'll assist with maintaining accurate stock records — tracking Current Stock, Stock in Channel, and Total Sales — and monitor devices using M-KOPA's internal systems. You'll also help compile production data and support basic operational reporting so