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Account Manager (3 Positions)
National Social Security Fund (NSSF) Uganda
Posted 5 months agoKampala, Uganda
Location
Kampala, Uganda
Job Type
Full-time
Experience
Mid-Level
Category
Banking & Finance
Job Description
National Social Security Fund (NSSF) Uganda is positioning itself to be the Social Security Provider of Choice. We are seeking 3 Account Managers to join our Enterprise and Growth Department at our Headquarters.
Job Grade: C5
Reports to: Manager - MDAs (Ministries Departments & Agencies)
Department: Enterprise and Growth
Duty Station: Headquarters, Kampala
Job Purpose:
The Account Manager is responsible for managing the entire lifecycle of partnerships with entities that have significant subscriber bases, including mass market entities, livelihoods, and Ministries, Departments, and Agencies (MDAs). This role focuses on promoting behaviourally driven and lifestyle-based recruitments and implementing automated savings solutions within these transaction-based environments.
Regularly evaluate the performance of each entity partnership using specific KPIs to ensure they meet targeted recruitment and savings goals
Proven experience (3+ years) in project management, relationship management and compliance management (or a related role) in the financial or pension sector
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Requirements
- Academic and Professional Qualifications:
- Bachelor's degree in Law, Business Administration, or a related field
- A professional qualification in Project Management, Business or Finance is an added advantage
- Work Experience:
- Strong knowledge of applicable laws, regulations, and industry standards relevant to the Fund
- Key Competences:
- Strategic Planning
- Stakeholder Engagement
- Project Management
- Negotiation Skills
- Collaboration Skills
Responsibilities
- Partnership Management:
- Implementation and Oversight:
- Monitor the integration processes and ensure they comply with all contractual obligations and NSSF policies
- Performance Monitoring and Reporting:
- Stakeholder Engagement:
- Develop strong relationships with stakeholders at all levels of the partner organization
- Organize and lead regular review meetings with partners to discuss performance, feedback, and potential improvements
- Strategic Initiatives:
- Propose and deploy new initiatives that align with the behavioural and lifestyle needs of the partner's subscriber base
- Manage and oversee the complete lifecycle of assigned partnerships, ensuring successful integration and ongoing partnership health
- Act as the primary point of contact for entities, managing all aspects of the partner relationship and ensuring clear communication and mutual understanding of objectives
- Coordinate with technical teams to implement seamless systems that facilitate automated savings and member registrations through entity transactions
- Prepare and deliver reports to the supervisor and other senior stakeholders detailing partnership performance, challenges, and opportunities
- Identify and leverage opportunities within the partner's framework to enhance recruitment efforts and increase savings contributions
How to Apply
Apply via the NSSF Uganda careers page. Please note that canvassing or lobbying will lead to automatic disqualification.
