Administration and Resources Officer

Job Description

Requirements

• Leadership and motivational ability
• Budgeting and budgetary control
• Negotiation skills
• Supervisory and appraisal skills
• Team work creativity and passion for business development
• Proactive and decisive

Responsibilities

• Ensure performance management of vendors through organizing performance evaluation meetings and following up on execution according to SLAs.
• Maintain up-to-date contracts register ensuring all contracts documents are in place and that contracts are renewed on time as per internal procedures.
• Monitor contract breaches and report any deviations contrary to the terms in the contract.
• Coordinate safety programs across the branch network by ensuring compliance with internal safety guidelines and relevant government laws.
• Conduct drills, such as fire drills, to ensure equipment is properly functioning and staff are aware of what to do in an emergency.
• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
• Develop an insightful analytical tool used by strategy owners to inform resource requests, execution decisions, strategy choices and potential tradeoff needs.
• Prepare monthly reports for the attention of the Procurement and Administration Manager.
• Monitoring and ensuring that all insurance policies undertaken by the bank are up to date and that all claims are administered while liaising with HR to effect staff claims.
• Updating the fidelity guarantee policy to reflect changes due to staff turnover.
• Communicating with Insurance brokers to obtain information necessary for processing claims.
• Monitor the activities under administration using existing trackers and report any SLA violations to ensure adherence to SLA guidelines.
• Plan and coordinate the unit’s staff meetings.
• Liaise with all internal departments to proactively generate customer needs and requirements.
• Review the unit’s risk profile and advise the Procurement and Administration manager of emerging risks.
• Consolidate bank stationery needs and ensure supply within agreed SLAs.Perform any other duties as may be assigned.