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Alumni Community Associate: Johannesburg

ALX Africa

Posted 3 months agoJohannesburg, South Africa

Location

Johannesburg, South Africa

Job Type

Full-time

Experience

Entry-Level

Category

Other

Job Description

Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX Africa is seeking a dynamic and passionate Community Associate to help build, nurture, and scale a thriving alumni community in South Africa. This role will support the Alumni Community, a network of 20,000+ graduates across our programmes. The successful candidate will catalyse powerful, transformative shared experiences and enduring relationships, while also supporting networking initiativ Community Building & Engagement Design and execute community engagement initiatives that build meaningful connections, brand and recruitment — including 1-on-1 outreach, group activations, and in-person experiences. Actively engage with alumni across platforms, including the e-Hub Portal, WhatsApp, LinkedIn, and Instagram, building authentic relationships and maintaining consistent touchpoints. Build simple systems and feedback loops that help alumni feel heard, enabling two-way communication with the ALX South Africa team. Events & Experience Design Assist in planning and coordinating alumni events, workshops, care
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Requirements

  • Demonstrated passion for career development, youth empowerment, mentorship, and community building.
  • Experience in social media engagement, digital community management, and content creation.
  • Proficiency with Google Workspace and comfort using project management and CRM tools.
  • Ability to work both independently and collaboratively in a fast-paced, mission-driven environment.
  • Occasional weekend availability for key alumni and fellowship events.
  • Skill Requirements - Preferable Familiarity with HubSpot or equivalent CRM tools.
  • Experience in data management, analysis, and reporting — with the ability to translate data into actionable insights.
  • Prior experience working in tech education, youth employment, NGOs, or the broader African tech ecosystem.
  • Experience managing or contributing to large-scale digital campaigns or multi-platform community programmes.
  • Understanding of the South African youth employment landscape and awareness of ALX Africa programmes.
  • Person Specification/Attributes Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
  • Humility: Openness to learning, seeking help when needed, and a focus on serving others.
  • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
  • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
  • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
  • Employment Type This role is a full-time position.

Responsibilities

  • Specific Responsibilities 1.
  • Support the growth of alumni initiatives and local networking groups across the South African region.
  • Support the community ambassador program that further community building and recruitment.
  • 2.
  • Manage event logistics end-to-end, including communication, scheduling, venue coordination, and post-event follow-up.
  • Support organising alumni for key events to showcase ALX quality 3.
  • Maintain and update alumni databases to track career progress, employment outcome.