Hiring?Get matched with relevant candidates. Pay only when you hire.Request relevant candidates.
S
Banker, Personal
Standard Bank Group
Posted 4 months agoLA, Nigeria
Location
LA, Nigeria
Job Type
Full-time
Experience
Mid-Level
Category
Banking & Finance
Job Description
To proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions.
Key
Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
ProGigFinder Press
Fifty silent applications, or one that lands.
Pick any job above and pay $2.99 with MoMo or Card. In about 60 seconds you get a CV written for that role, using relevant terms and a structure recruiters can scan quickly.
Get my CV for this job: $2.99
Requirements
- University Degree
Responsibilities
- Responsibilities
- Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities.
- Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
- Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).
- Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
Benefits
- Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals
- Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding (Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling
