Coordinator - Digital Community Marketing

MTN Uganda Limited is an equal opportunity employer seeking a Coordinator - Digital Community in the Marketing department. This role reports to the Manager of Digital Communications and involves content creation, community management, analytics and reporting, and trend monitoring to drive MTN's social media presence and digital engagement across multiple platforms. The successful candidate will help execute MTN's digital strategy, grow social media audiences, and deliver measurable results across all digital channels. Content Creation: Create, schedule, and publish engaging content and campaigns across multiple social media platforms and websites. Community Management: Support the growth and nurturing of MTN's social media audiences, aiming to increase engagement rate and valuable actions. Analytics and Reporting: Deliver regular analysis and reports on social media metrics, content performance, and campaign results. Trend Monitoring and Research: Stay updated on the latest trends, tools, and best practices; research industry trends, monitor competitor activities, and identify new opportunities for the brand to leverage on social media platforms. A minimum of a degree in digital marketing, Communication, PR or related field from an accredited University or Institution. A minimum of 2 years total experience in marketing and/or communications. Experience in Telecommunication or Fintech is preferred. Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred. Experience managing social media platforms for telecommunications or Fintech brands, as part of a content team or marketing agency. Hands-on knowledge of social media management t