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Coordinator - Digital Community, Marketing
MTN Uganda
Posted 5 months agoKampala, Uganda
Location
Kampala, Uganda
Job Type
Full-time
Experience
Mid-Level
Category
Marketing
Job Description
This role is crucial in ensuring MTN Uganda's strong presence on social media platforms, leveraging social media for brand promotion, customer engagement, and community building, driving customer acquisition, retention, and brand equity. The ideal candidate should be passionate about content creation, community management, audience engagement, data analysis, and staying updated on the latest trends.
Reports to: Manager - Digital Communications. MTN Uganda Limited is an equal opportunity employer. Female Applicants are strongly encouraged to Apply.
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Requirements
- Minimum degree in Digital Marketing, Communication, PR or related field from an accredited University.
- Minimum of 2 years total experience in marketing and/or communications.
- Experience in Telecommunication or Fintech preferred.
- Proficiency with at least four social media platforms including TikTok, Twitter, LinkedIn, Instagram, YouTube, Facebook, and website content management.
- Understanding of SEO, SEM, email marketing, and other digital marketing channels.
- Strong analytical skills with ability to analyze data and make data-driven recommendations.
- Experience with content funnels and video as a core social media marketing asset.
- Excellent verbal and written communication skills.
- Videography and editing skills are an added advantage.
Responsibilities
- Content Creation: Create, schedule, and publish engaging content and campaigns across multiple social media platforms and websites. Demonstrate strong copywriting skills to develop messaging aligned with MTN's brand personality. Collaborate with MTN's creative agency and marketing stakeholders to build campaigns and strategies for social media engagement. Execute a content plan to increase awareness about campaigns, product education, uptake, and usage. Ensure comprehensive coverage of MTN events and initiatives on social media. Implement GTM through social media and execute A/B growth tests.
- Community Management: Support growth and nurturing of MTN's social media audiences. Focus on platform and community moderation and direct audience engagement.
- Analytics and Reporting: Deliver regular analysis and reports on social media metrics, content performance, and campaign results.
- Trend Monitoring: Research industry trends, monitor competitor activities, and identify new opportunities for the brand.
How to Apply
Apply via MTN Uganda career portal before March 30, 2026.
